Customer Service Manager

Há 11 horas


Porto Alegre, Rio Grande do Sul, Brasil Vyncke Tempo inteiro
About the Job

As a Customer Service Manager at Vyncke, you will be responsible for delivering exceptional customer experiences throughout the lifespan of our clean energy solutions. Your primary goal will be to maximize customer satisfaction by offering proactive services and support.

Key Responsibilities:
  • Offer Vyncke solutions for maintenance and improvement of customer installations
  • Manage budget, forecast, and follow-up of maintenance activities
  • Oversee maintenance and service contracts
  • Organize inspection, preventive maintenance, and repair work
  • Resolve technical issues with internal support
  • Coordinate spare parts ordering and delivery
About You

We are looking for a highly skilled and experienced professional with a strong background in customer service, account management, or sales. Your ideal candidate will possess:

  • An engineering degree or equivalent experience
  • Commercial acumen and a nose for opportunities
  • Excellent organizational skills and creativity
  • Fluency in Portuguese and English
  • Ability to travel for short trips
About Our Offer

At Vyncke, we offer a dynamic and supportive work environment where your skills are valued and your contributions make a meaningful impact. As a Customer Service Manager, you will have the opportunity to:

  • Advise and support your fellow colleagues
  • Embark on a learning journey with our team
  • Contribute to the growth and success of our clean energy solutions

We are committed to empowering our employees and fostering a culture of innovation and collaboration. If you are passionate about delivering exceptional customer experiences and making a difference in the world of clean energy, we encourage you to apply for this exciting opportunity.



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