Telecom Support Specialist
2 semanas atrás
We are seeking a highly skilled Telecom Support Specialist to join our team in Porto, Portugal. As a key member of our customer care team, you will play a crucial role in ensuring our customers receive exceptional support across various communication channels.
Key Responsibilities:
- Handle incoming calls and provide personalized solutions to telecom customers.
- Offer expert advice and guidance on telecommunications products and services.
- Embody our company values and promote a collaborative team-oriented environment.
Requirements:
- Native French speaker or C2 proficiency level in French.
- Previous customer service experience preferred.
- Excellent verbal and written communication skills in French.
- Basic understanding of telecommunications products/services.
- Ability to work rotating shifts, including weekends.
What We Offer:
- Competitive salary and performance bonuses.
- Meal allowance and private medical insurance.
- Comprehensive training to enhance your skills.
- Collaborative and supportive workplace culture.
How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and interest in this position.
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