Telecom Support Specialist

2 semanas atrás


Porto Alegre, Rio Grande do Sul, Brasil Cross Border Talents Tempo inteiro

We are seeking a highly skilled Telecom Support Specialist to join our team in Porto, Portugal. As a key member of our customer care team, you will play a crucial role in ensuring our customers receive exceptional support across various communication channels.

Key Responsibilities:

  • Handle incoming calls and provide personalized solutions to telecom customers.
  • Offer expert advice and guidance on telecommunications products and services.
  • Embody our company values and promote a collaborative team-oriented environment.

Requirements:

  • Native French speaker or C2 proficiency level in French.
  • Previous customer service experience preferred.
  • Excellent verbal and written communication skills in French.
  • Basic understanding of telecommunications products/services.
  • Ability to work rotating shifts, including weekends.

What We Offer:

  • Competitive salary and performance bonuses.
  • Meal allowance and private medical insurance.
  • Comprehensive training to enhance your skills.
  • Collaborative and supportive workplace culture.

How to Apply:

Please submit your resume and a cover letter detailing your relevant experience and interest in this position.


  • Support Specialist

    Há 1 mês


    Porto Alegre, Rio Grande do Sul, Brasil 1200 Kyndryl Brasil Servicos Limitada Tempo inteiro

    About UsKyndryl is a leading provider of IT services and solutions. We design, build, and manage mission-critical technology systems that power the world's most important businesses.The RoleWe're seeking a skilled and empathetic Support Specialist to join our team. As a Support Specialist, you will provide exceptional customer service, troubleshoot and...

  • IT Support Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Marel Tempo inteiro

    **Job Summary**We are seeking a skilled IT Support Specialist to join our team at Marel. As a key member of our Innovation team, you will provide first-tier IT support and device management for our internal team members.**Key Responsibilities**Resolve incidents and service requests in a timely and quality mannerAnswer Topdesk calls and support internal...

  • SAP Cloud Support Specialist

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    We are seeking a highly skilled SAP Cloud Support Specialist to join our 24 x 7 global Service Desk team within the Enterprise Cloud Services (ECS) organization for a strategic SAP customer.The Service Desk is the single point of contact for all operational enquiries regarding Incidents, Service Requests, Changes, and Problems. The Service Desk shall ensure...

  • Support Specialist

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    About the RoleWe are seeking a skilled Technical Assistance Provider to join our team and assist our customers in resolving issues related to the implementation, deployment, functionality and usage of SAP Products.Key ResponsibilitiesDeliver a support service by performing root cause analysis, troubleshooting, and resolving support incidents reported by...


  • Porto Alegre, Rio Grande do Sul, Brasil Hewlett Packard Tempo inteiro

    About Hewlett PackardWe're redefining technology and innovation in the world.**Job Summary:**As a Software Development Support Specialist, you will work on software engineering support projects, collaborate with project teams, and investigate technology solutions to support software engineering teams. You will also be responsible for configuration management...

  • Technical Support Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    **We help the world run better**Are you inspired by excellence? At SAP, you will have the power to make a real impact. As the global market leader for business software, SAP helps companies and organizations in more than 25 industries to run better.**PURPOSE AND OBJECTIVES**The Technical Support team supports the SAP Intelligent Spend and Business Network...

  • Customer Support Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil SupportYourApp Tempo inteiro

    Unlock Your Potential in a Multicultural EnvironmentAt SupportYourApp, we're passionate about providing exceptional customer support to tech companies around the globe. As a Customer Support Consultant, you'll thrive in a dynamic and inclusive environment where you can grow your skills and achieve challenging goals.Key Responsibilities:Provide top-notch...

  • Technical Support Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Bairesdev Tempo inteiro

    Technical Support Role at BairesDevWe're a leading technology company that delivers innovative solutions to top clients worldwide. Our diverse team of 4,000+ professionals works remotely, driving significant impact globally.We're seeking a skilled Help Desk Analyst with advanced English to provide technical support to users efficiently and accurately. As our...

  • Technical Specialist

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Verisure Brasil Tempo inteiro

    About the RoleWe are seeking a skilled Technical Specialist to join our IT team. The successful candidate will be responsible for providing technical expertise and support to our employees.Key ResponsibilitiesProvide technical support and guidance to employeesAnalyze and resolve technical issuesDevelop and implement technical solutions


  • Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    **Unlock Your Potential**TripIt, a consumer travel app from SAP Concur, empowers travelers to stay organized and in control. Our vision is to simplify every trip for every frequent traveler.**Role Overview**: We seek a dedicated and customer-focused individual to lead our customer support team as a Senior Customer Support Specialist. As a key member, you...

  • Technical Support Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    **Solutions for a Smarter World**At SAP, we're committed to helping our customers achieve faster and smarter business results. As a member of our Product Support team, you'll play a key role in delivering exceptional customer service and support.**Key Responsibilities:**Analyze complex problems and provide effective solutions to customersTroubleshoot...

  • Customer Support Specialist

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Supportyourapp Tempo inteiro

    Tackle the challenge of delivering exceptional customer support as a key member of our international team at SupportYourApp. Key Responsibilities:Provide top-notch support to customers via various channels, utilizing your fluency in both Portuguese and English.Build strong, long-lasting relationships with customers to ensure their satisfaction and...

  • Solutions Specialist

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Empresa de Atividades de Tecnologia da Informação Tempo inteiro

    We are looking for a highly motivated Solutions Specialist to join our team at {company}. In this role, you will be responsible for implementing and maintaining our business solutions, ensuring seamless integration and optimal performance.Key responsibilities include:Developing and implementing business solutions that meet our clients' needsCollaborating...


  • Porto Alegre, Rio Grande do Sul, Brasil Sap Tempo inteiro

    **About the Role**SAP is seeking a highly motivated and detail-oriented individual to join our Customer Engagement Support team as a SAP iXp Intern - Customer Engagement Support.**Key Responsibilities**:Monitor and distribute workload among dispatchers, ensuring balance and accomplishment.Manage service requests, engaging with SAP customers, partners, and...

  • Help Desk Specialist

    2 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil Trhends Tempo inteiro

    About the Role:We are seeking a skilled Help Desk Specialist to join our team at {company}.Responsibilities:Provide technical assistance and support to employees and clients via phone, email, and in-person.Troubleshoot and resolve technical issues related to hardware, software, and network systems.Collaborate with internal teams to identify and resolve...


  • Porto Alegre, Rio Grande do Sul, Brasil HARMAN International Tempo inteiro

    A Career at HARMAN: Empowering Innovation and ExcellenceHARMAN is a technology leader that thrives on innovation, inclusivity, and teamwork. As a Sales Assistant, you will be part of a dynamic team that makes a difference every day.Key Responsibilities:Collaborate with cross-functional teams to ensure timely and efficient order processing and...

  • Sales Support Specialist

    4 semanas atrás


    Porto Alegre, Rio Grande do Sul, Brasil HARMAN International Tempo inteiro

    A Career at HARMANAs a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better.Innovation, inclusivity, and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference, and be proud of the work you do...


  • Porto Alegre, Rio Grande do Sul, Brasil Hewlett Packard Tempo inteiro

    **Key Responsibilities:**- Support software development projects and ensure timely delivery of high-quality products.**Required Skills and Experience:**- Currently enrolled in a University program in Computer Science, Information Systems, System Analysis Technology, Electrical Engineering, or Computer Engineering.- Proficiency in programming languages and...


  • Porto Alegre, Rio Grande do Sul, Brasil Future Electronics do Brasil Ltda Tempo inteiro

    Future Electronics do Brasil Ltda. is seeking a highly skilled and experienced Electronics Application Specialist to join our team.About the RoleWe are looking for a talented professional to provide technical support to our customers in Brazil, focusing on circuit design and system development. As an Electronics Application Specialist, you will be...


  • Porto Alegre, Rio Grande do Sul, Brasil Future Electronics do Brasil Ltda Tempo inteiro

    The Field Application Engineer will provide comprehensive technical support for customer circuit design and system development, collaborating closely with the Regional Director, Strategic Account Manager, and Product Marketing to drive technical sales training and product introductions. This role is ideal for a professional seeking a challenging opportunity...