Technical Oracle PL/SQL Support Specialist

Há 1 mês


Rio de Janeiro, Rio de Janeiro, Brasil EXUS Ltd Tempo inteiro

Are you looking for a challenging and rewarding career as a Technical Oracle PL/SQL Support Specialist? We have an exciting opportunity at EXUS Ltd, a leading provider of risk management software.

About Us

EXUS Ltd is a dynamic and innovative company that has been simplifying risk management software since 1989. Our Financial Suite (EFS) is trusted by financial entities worldwide, supporting over 32 countries in more than two decades. As a Technical Oracle PL/SQL Support Specialist, you will be part of our highly motivated team that is passionate about creating software that serves people.

We offer a fun, creative, and inspiring work environment that fosters teamwork and promotes the greater good. Our core values are transparency, positivity, eagerness to learn, prioritizing the greater good, frugality, discipline, and being fanatically committed to delivering on our promises.

About the Role

We are seeking an experienced Technical Oracle PL/SQL Support Specialist to provide remote support to our clients on the operation and maintenance of EXUS installations on their premises. You will work closely with our Engineering teams to resolve application-based issues, configure applications via SQL queries and code manipulation, and develop Change Requests.

Your key responsibilities will include:

  • Providing Level 3 technical application support to production applications, systems, and business teams.
  • Investigating incidents, interruptions, or bugs in operational systems and implementing change or workaround solutions.
  • Configuring applications via SQL queries and code manipulation to optimize workflows and improve productivity.
  • Serving as an escalation point to resolve application-based issues fielded by Tier 2 Application Support.
  • Creating and documenting processes and procedures for all tasks, systems, and new tools released from Engineering.
  • Becoming intimately aware of core products and fulfillment workflows.
Requirements

To succeed in this role, you will need:

  • A University Degree in Computer Science or relevant discipline.
  • At least 8 years of relevant working experience.
  • Experience in Collections/Banking systems will be highly appreciated.
  • Very good knowledge of PL/SQL and Oracle Databases, DBA skills required.
  • Customer-focused mentality with attention to detail and accuracy.
  • Strong communication, presentation, and writing skills in English.
Benefits

We offer a competitive salary of £60,000 - £80,000 per annum, fully remote work setup, inclusive work environment & Well-being Program, clear induction program & mentoring buddy, private health insurance allowance, and more

Location

This is a remote position, and you can work from anywhere in the world.



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