Global Integration Specialist
1 dia atrás
We are seeking a highly skilled Global Integration Analyst to join our Technical Services team. As a key member of our team, you will be responsible for assisting ShareASale clients with technical questions related to account integration, troubleshooting, program customization, and advanced tracking.
Key Responsibilities:- Test ShareASale tracking pixels and ensure correct implementation
- Expertise in ShareASale product datafeed creation, FTP account creation, and troubleshooting
- Expertise in commission priority within the ShareASale system
- Creating and documenting new tracking integrations and capabilities
- Report on trending client inquiries and/or account issues
- Create/contribute/update educational material as it pertains to the role
- 2-4+ years of professional experience working in a corporate office type environment
- Customer Service experience is highly recommended
- Self-motivated
- Ability to communicate professionally with unhappy clientele
- Clear, concise, and effective communication
- Strong problem-solving and troubleshooting skills
- Strong collaborative skills to successfully function in a team of multiple peers
- Strong HTML skills and understanding
- Familiarity with common web scripting languages (HTML, CSS, JavaScript, PHP, MySQL)
- English - strong speaking and written communication skills
- Flexi-Week and Work-Life Balance: We prioritize your mental health and wellbeing, offering a flexible four-day Flexi-Week at full pay and with no reduction to your annual holiday allowance
- Flexi-Office: Do you prefer to work from our cool office, from home, or in a completely different environment? With us, the choice is yours
- Welfare: We provide you with a life assurance, travel insurance, and a private health insurance that covers several types of health, vision, and dental treatments
- Health & Well Being: With our support and access to various initiatives and sports offers, you can devote yourself to your mental and physical well-being
- Development: We've built our extensive training suite Awin Academy to cover a wide range of skills that nurture you professionally and personally
- Remote Working: You will receive a monthly allowance to cover part of your running costs
We are an equal opportunities employer and welcome applications from diverse backgrounds and experiences. If you need support at any point in the application or interview process, please let us know.
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