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Sales Operations Specialist
2 meses atrás
This is a critical position that supports the Americas Sales Operations Leader and is responsible for leading the daily operational cadence of the sales organization. The ideal candidate will be a process developer, analyst, and coach who can enable sales leaders to simplify and eliminate administrative barriers to selling.
Key Responsibilities- Drive Sales Productivity: Optimize sales processes to meet the needs of quota-carrying stakeholders and support them in the future.
- Sales Data and Forecasting Expertise: Act as a subject matter expert for Americas sales data and forecasting process, ensuring SalesForce is properly utilized and deal hygiene is maintained.
- Reporting and Analysis: Design and execute reporting to account leaders on sales pipeline status and KPIs.
- Operational Expertise: Provide operational expertise to analyze and execute territory management and quota distribution efforts.
- Critical Analysis: Conduct critical analyses in support of the business.
- Problem-Solving: Lead problem-solving efforts on operational issues within the business.
- Team Coaching: Coach other team members on best practices and communication strategies.
- Partnerships: Partner with critical groups like finance, product, and global sales operations to deliver functional initiatives.
- Bilingual: Spanish (native), English (Conversational)
- Education: Bachelor's Degree in Business Management or related/equivalent
- Experience: 5+ years in a sales or sales support function
- Skills: Excellent communication, interpersonal, and collaboration skills; personal commitment to customer service and building relationships; team player with a collaborative approach to problem-solving
The annual pay range for this position is $103,700 - $171,300. Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
