Technical Support Specialist
Há 4 dias
We are a fast-growing fintech company with millions of happy customers, a hardcore team, and hundreds of millions in funding and revenue. Our dynamic environment thrives on solving complex challenges.
Job Description- Main Responsibilities:
- Provide technical support for computers and peripherals.
- Troubleshoot hardware and software issues.
- Assist employees with technical inquiries.
- Configure and set up equipment for new employees.
- Coordinate the deployment of hardware and software.
- Create and maintain documentation for tracking and organization.
- Assist in the creation of administrative documents.
- Maintain cleanliness and organization of the office space.
- Ensure proper functioning of office equipment.
- Act as a creative problem solver in various situations.
- Address issues promptly and find effective solutions.
- Necessary Skills and Qualifications:
- Intermediate English level for conversation.
- Proficiency in providing on-site and remote IT technical support.
- Experience with Windows, MacOS, and Linux systems.
- Familiarity with Microsoft Office and Google Workspace.
- Excellent organizational abilities.
- Enthusiasm and passion for technology.
- Experience with office maintenance and repairs.
- Basic handyman and electrical skills for office maintenance.
We believe in social inclusion, respect, and appreciation of all people. We promote a welcoming work environment, where each CloudWalker can be authentic, regardless of gender, ethnicity, race, religion, sexuality, mobility, disability, or education.
Salary RangeR$ 6,500 - R$ 9,000 per month (dependent on experience) plus benefits package including health insurance, meal vouchers, and transportation assistance.
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