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Retail Store Manager for Premium Golf Equipment
Há 1 mês
About the Company
Callaway Golf is a leading manufacturer of premium golf clubs, balls, performance gear, and accessories worldwide. With an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.
We are a blend of experience and diverse backgrounds, and together we look to move the game forward. As part of Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company, we deliver leading golf equipment, apparel, and entertainment.
The Assistant Store Manager Role
The Assistant Store Manager plays a crucial role in supporting the day-to-day retail operations of the store, inclusive of sales and service, team leadership, and operational excellence. This position requires a strong focus on providing exceptional customer service, driving sales growth, and developing a high-performing team.
Key Responsibilities
- Provide an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
- Connect with in-store clients and develop/retain a following of repeat clients to drive sales.
- Assist in developing and implementing strategies to drive sales and key performance indicators.
- Assist in recruiting and training a team of support managers and client experience-focused associates.
- Train and coach team members to meet and/or adhere to client service standards and company policies and procedures.
- Create and manage in-store events, marketing initiatives, and CRM activity to drive and reward repeat business.
- Implement product and visual merchandising directives and techniques to maximize space and drive sales.
- Manage inventory control procedures, including product receipt, transfers, and returns.
- Manage and maintain store cleanliness and organization, including front-of-house and stock space.
- Foster a work environment focused on teamwork and productivity.
Technical Competencies
- Proficient in Microsoft Applications.
- Proficient in point-of-sale (POS) systems.
- Proficient in back-office operations management.
- Proficient in visual merchandising.
- Ability to recruit, train, manage, and develop a team.
- Ability to work effectively and collaboratively with cross-functional teams and stakeholders.
- Ability to make decisions independently or escalate when necessary.
- Ability to work non-traditional hours; weekends, evenings, and holidays.
- Strong written and verbal communication skills.
Educational Requirements
Bachelor's Degree in Business or a related field preferred.
Estimated Salary Range
$55,000 - $65,000 per annum, depending on experience and location.
