Sales Quality Enhancement Specialist

Há 6 dias


São Paulo, São Paulo, Brasil beBeeQuality Tempo inteiro R$45.000 - R$65.000

Enhance Sales Performance

Job Title:

Sales Quality Analyst

To ensure the highest standards of sales quality are consistently met, we seek a skilled professional to support our Brazilian operations.

Main Responsibilities:
  • Audit and evaluate sales calls and communications for compliance with company standards and regulatory requirements.
  • Develop quality improvement strategies focusing on customer experience.
  • Provide constructive feedback and tailored training sessions based on identified gaps.
  • Work closely with sales managers to refine sales processes and implement best practice guidelines.
  • Compile detailed reports on quality assurance metrics for senior management review.
Requirements:
  • 2+ years of experience in a quality assurance role within a sales-driven environment.
  • Strong analytical skills with exceptional attention to detail.
  • Proficiency in Portuguese and advanced skills in CRM software, such as Salesforce and HubSpot.
  • Ability to work independently with a proactive approach to problem-solving and process enhancement.


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