Senior Enterprise Market Support Manager
1 semana atrás
We are seeking a highly skilled Markets Support Lead to manage one or more apps support teams. The ideal candidate will have 6-10 years experience in an Apps Support role, excellent communication and diplomacy skills, and the ability to handle incidents and problems at a global enterprise level.
The successful candidate will be responsible for providing a holistic view of the production environment and contributing to the formulation of strategies for apps support.
The Markets Support Lead will also be accountable for delivering end results, managing customer satisfaction requirements, and collaborating with operations and technology partners.
This is a full-time position that requires a Bachelor's/University degree, with a Master's degree preferred.
- Manage one or more apps support teams
- Provide a holistic view of the production environment
- Contribute to the formulation of strategies for apps support
- Deliver end results and manage customer satisfaction requirements
About the Role:
Citi is an equal opportunity employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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