Helpdesk Support Professional

Há 7 dias


São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$62.222 - R$78.833
IT Helpdesk Specialist Role

We strive to develop a competitive advantage through strategic technology deployments, solution assessments, and technical implementation. As a Helpdesk Specialist, you will deliver seamless IT experiences and support to internal stakeholders by providing responsive helpdesk services, stable networks, and reliable systems.

  • Provide day-to-day technical assistance to end users, ensuring smooth computer, network device, and printer operations.
  • Troubleshoot and resolve end-user application issues, maintain and update technical support documentation.
  • Manage assets, maintain inventory, and liaise with vendors for procurement purposes.
  • Maintain and monitor office network infrastructure, IT security, and antivirus tools for optimal performance.
  • Perform first-level troubleshooting and support for scheduled server backups, system monitoring, and reports.

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