Customer Experience Liaison

2 semanas atrás


São Paulo, São Paulo, Brasil Conduent Tempo inteiro
About Conduent:
As a customer-focused organization, Conduent is dedicated to delivering exceptional services and solutions to Fortune 100 companies and over 500 governments. Our team is comprised of talented individuals who are passionate about making a positive impact.

**Job Overview**
We are seeking a skilled Customer Experience Associate to join our team. In this role, you will be responsible for providing top-notch support to our clients, utilizing your analytical and coordination skills to resolve issues efficiently.

**Key Responsibilities**
- Perform tasks based on established procedures and protocols.
- Collaborate with colleagues to achieve team goals and objectives.
- Maintain accurate records and update databases as necessary.
- Utilize discretion to modify work practices and processes to achieve results or improve efficiency.
- Provide exceptional customer service, responding promptly to client inquiries and concerns.

**Requirements**
- 1-2 years of experience in a customer-facing role or related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills.

**What We Offer**
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