Business Development Specialist
1 dia atrás
We are Zendesk, Inc., a leading provider of customer service and support solutions. As a Managed Services Consultant, you will play a key role in helping our enterprise customers get the most out of our beautifully simple product.
Our team is passionate about making communication easy and effective through excellent customer service. We believe that by doing so, we can transform our customers' relationships with their own customers.
In this role, you will work closely with your portfolio of customers to manage a backlog of work for optimizing and maintaining their Zendesk instances. This will involve collaborating with internal teams to ensure seamless integration and adoption of our product.
As a Managed Services Consultant, you will be responsible for:
- Managing customer relationships and expectations
- Developing and implementing customized solutions to meet customers' unique needs
- Providing ongoing training and support to customers to ensure they get the most out of our product
Salary: $85,000 - $110,000 per year, depending on experience and location.
We offer a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and generous paid time off.
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