
Strategic Client Solutions Leader
Há 3 dias
As a Sales Engineering Delivery Manager, you will bridge the gap between clients and internal teams. You will lead technical discovery sessions and consultative introduction calls.
The ideal candidate has exceptional communication and soft skills, with outstanding interpersonal abilities to build rapport quickly. Strong presentation and storytelling skills are also required for clarity and persuasion in client-facing interactions.
Key Responsibilities:- Assemble a Sales Support Engineering team and align them on preliminary information following RACI procedures.
- Lead Technical Discovery calls showcasing strong interpersonal skills to build trust and rapport quickly.
- Demonstrate in-depth knowledge of the software development lifecycle from ideation through market release to guide discussions and identify project feasibility.
- Use consultative questioning techniques to uncover client pain points and business objectives, extracting and analyzing high-level requirements such as project timeline, budget constraints, technical skill requirements, and risk assessments.
- Showcase strong presentation and storytelling skills ensuring clarity and persuasion in all client-facing interactions during calls and emails.
- Develop dynamic, visually compelling presentation decks and engagement proposals that articulate service offerings, project scope, value propositions, and strategic recommendations.
- Customize deliverables to reflect client-specific challenges and opportunities uncovered during discovery meetings.
- Integrate technical insights with business strategy ensuring that proposals account for both immediate deliverables and long-term client growth.
- Act as the primary point of coordination among Sales Recruiting and Engineering teams ensuring smooth hand-offs from initial engagement through team buildout to project kickoff.
- Serve as a concierge for deals maintaining fluid communication and alignment across functions to drive successful client onboarding.
- Serve as a trusted advisor during pre-sales engagements by translating complex technical aspects into digestible business-focused narratives.
- Maintain a sales/consulting mindset throughout the technical discovery process ensuring proposals align with targeted business outcomes.
- Exceptional Communication & Soft Skills: outstanding interpersonal skills and ability to build rapport quickly.
- UX & Presentation Design Acumen: solid grasp of user experience principles and design thinking enabling effective discussion of digital product experiences.
- Technical Savvy & SDLC Knowledge: deep understanding of software development lifecycle and familiarity with agile methodologies.
- Analytical & Strategic Thinking: strong analytical skills to synthesize complex information and recommend actionable strategies.
- Team Collaboration & Cross-Functional Coordination: demonstrated ability to work effectively across multiple departments managing internal communications.
- Consultative Sales Experience: prior experience in a pre-sales sales engineering or technical consulting role ideally within a digital software consultancy environment.
- English: Upper Intermediate English level.
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