
Technical Innovation Advisor
Há 3 dias
About This Role
We are seeking a seasoned strategic advisor to partner with Enterprise clients and help them unlock the full potential of their technology investments.
Key Responsibilities:
- Guide clients in designing and evolving workflows across the innovation lifecycle, from idea generation to delivery.
- Analyze integration strategies and automation opportunities to drive alignment, speed, and business value.
- Provide expert guidance on embedding technologies into existing systems and processes.
- Monitor platform performance, engagement, usage patterns, and feature adoption to inform data-driven decisions.
- Deliver proactive recommendations to deepen adoption of AI capabilities and optimize workflows.
- Assess client technical landscapes to identify opportunities for consolidation and harmonization.
- Equip internal champions with strategies to scale adoption across departments, regions, and teams.
- Support client Centers of Excellence (CoEs) with best practices, governance, and deployment expertise.
- Navigate organizational change to position technologies as strategic pillars in innovation initiatives.
- Collaborate with Customer Success Managers to facilitate impactful Quarterly Business Reviews (QBRs), showcasing progress against business goals and demonstrating tangible ROI.
- Provide robust adoption reporting and business outcome analytics to inform client strategy and reinforce the value driving renewals and growth opportunities.
Requirements:
- 5+ years in consulting, account management, customer success, or similar roles in enterprise software.
- Strong technical fluency: familiarity with APIs, integrations, and enterprise IT ecosystems.
- Proven ability to lead workflow optimization, platform adoption, and change management initiatives.
- Expertise in platform analytics to drive data-informed decisions and continuous improvement.
- Skilled at facilitating executive-level discussions and cross-functional workshops.
- Familiarity with collaboration tooling and product/service development workflows is a plus.
- Highly proactive, strategic thinker with a strong client outcome orientation, capable of operating independently and navigating ambiguity.
- Fluency in English and business-level proficiency in Spanish is required for global account collaboration.
Benefits:
This role offers a unique opportunity to make a meaningful impact on our clients' success while advancing your own career in a dynamic and innovative environment.
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