IT Support Specialist
2 semanas atrás
We are seeking a skilled IT professional to join our team as a Junior Business Service Specialist. The ideal candidate will have experience in on-site IT support and be able to manage multiple priorities with ease.
">Key Responsibilities:
- Support the end-user community
- User on-boarding and off-boarding using AD tools
- Asset Management of our IT Assets
- Order Management
- Help resolve software and hardware issues, desktop and mobile
- Follow established procedures
- Support the office technology platforms, including wireless and wired networks, conference room technology (Zoom and Microsoft Teams), automation systems, AV streaming technology
- Be current with the latest software (predominantly the entire Microsoft M365 suite, but also awareness of other typical enterprise apps)
- Leverage vendor support wherever possible to offer the best solution
Required Skills and Qualifications:
- Strong and proven experience with user support in a mixed-vendor, mixed OS environment
- Ability to earn trust and build relationships at all levels within the organization
- Ability to effectively manage multiple priorities
- Good verbal and written communication skills; well presented
- Creativity and the capacity to innovate
Benefits:
- Opportunity to work with the latest software and technologies
- Collaborative and dynamic work environment
- Ongoing training and development opportunities
Others:
- Deployment of hardware using Intune and Autopilot
- Do everything with data security and SOX compliance in mind
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