Program Lead, Trust and Safety

**Minimum qualifications**:

- Bachelor's degree or equivalent practical experience.
- 10 years of experience with the development and maintenance of content safety policies.
- Ability to communicate in English, Portuguese, and Spanish fluently to engage with local stakeholders.

**Preferred qualifications**:

- Experience working closely with policy teams.
- Experience with content safety enforcement operations.
- Ability to operate in a rapidly moving environment.
- Ability to collaborate with cross-functional stakeholders and navigate organizational boundaries.
- Ability to translate complex issues into a simple and clear language.
- Excellent communication and presentation skills (written and verbal) and the ability to influence cross-functionally at various levels.

**About the job**:
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

In this role, you will be part of the Regulation, Transparency and Risk's (RTR) external engagements team known as Trust and Safety Global Engagement’s (TSGE). The TSGE team helps to build connections between valued external experts and our broader Trust and Safety (T&S) team, garner feedback about specific decisions/outcomes, and gather insight and expertise on specific content safety issues. TSGE’s role is to build trust in Google’s process to keep the internet safe for all users and help develop more inclusive and diverse policies and processes.

You will develop and execute a long-term operational program that will build the foundation for Trust and Safety Global Engagements in Latin America. Working with a core group of T&S teams based in the Americas, you will be the driver of the new content responsibility program being grown in Latin America.

At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

**Responsibilities**:

- Prioritize and manage projects and deliverables effectively, involving multiple stakeholders, tight timelines, important organizational implications, and quickly adapt projects to changing processes, circumstances, and requirements.
- Own and optimize foundational program processes.
- Raise visibility of Google as a key player in the content moderation and content responsibility space.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.