Sr. Operations Analyst

Há 6 dias


Sao Paulo, Brasil Mozper Tempo inteiro

About Mozper
Mozper is a debit card and app designed for kids and parents in Latin America. We let parents give
their kids an allowance and set spending rules so they can't blow it all on video games. Parents can
also assign chores, and track saving goals. In this way, children get a hands-on, real-world financial
education appropriate for the digital era.

**Your responsibilities include**:

- Be responsible for the entire logistics structure for the delivery of Mozper’s physical cards.
- Be the owner of all logistics KPIs and find bottlenecks in the ops framework to drive improvements.
- Provide service to users with card delivery problems.
- Fraud tracking and dispute mediation.
- Support the operations team at all levels for process improvement.

**Requirements**:

- User focus and problem solving mindset.
- Logical and proactive thinking.
- Fluent English or Spanish.
- Startup experience is a plus.
- Fintech industry knowledge is a plus.
- Based in Sao Paulo City, this is a hybrid position.

**Benefits**:

- Competitive compensation package.
- Meal allowance.
- Health insurance.
- Opportunity to work on a product that is focused on improving the lives of the next generation.



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