Customer Account Specialist
1 dia atrás
**Customer Account Specialists** (CAS) irá coordena todo o processo de Order-to-Cash (processo que engloba todo o fluxo de atividades entre a emissão de um pedido de compra até o recebimento do pagamento da venda). Enquanto o time de outside Sales (vendas externas) que é responsável por prospectar, negociar e fechar negócios, o Customer Account Specialists (CAS) vai partir do momento em que o pedido é faturado. Em todo o processo, será responsável por ser a interface principal representando clientes internos, todo esse processo demanda um trabalho multifuncional, com ao menos 8 interfaces diferentes, principalmente voltadas ao negócio, à fim de coordenar toda a demanda logística, de fornecimento, ou pedidos que podem acontecer enquanto o pedido estiver sendo preparado, até ser entregue.
- Experiência com gestão externa e interna da relação do cliente com foco no cliente.
- Inglês fluente obrigatório e o Espanhol desejável.
- Formação acadêmica: Relações Internacionais, Engenharias, Jornalismo, Admisnitração, Química, Comércio Exterior, Comunicação, Direito.
- Experiência anterior: Logística, Customer Service ou Comércio Exterior.
- Organização, saber reconhecer prioridades e saber fazer o gerenciamento de demandas.
- Saber trabalhar em grupo, além de ter experiência com gestão de times.
- Capacidade em resolver e priorizar competências, além de ser um bom comunicador por escrito e verbal.
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Account Growth Specialist
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Costumer Account Specialist
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Curitiba, Brasil Pantheon Inc. Tempo inteiro**Customer Account Specialists** (CAS) irá coordena todo o processo de Order-to-Cash (processo que engloba todo o fluxo de atividades entre a emissão de um pedido de compra até o recebimento do pagamento da venda). Enquanto o time de outside Sales (vendas externas) que é responsável por prospectar, negociar e fechar negócios, o Customer Account...
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Billing And Customer Support Specialist
2 semanas atrás
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Customer Support Specialist
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Customer Experience Specialist
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Escalation Specialist
Há 2 dias
Curitiba, Brasil Bebeeescalation Tempo inteiroEscalation SpecialistWe are seeking a skilled Escalation Specialist to join our team.This is a challenging role that requires strong leadership and communication skills.The Escalation Specialist will be responsible for leading the resolution of critical customer issues.This involves forming and managing cross-functional teams, working with various...
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Customer Success Specialist
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Curitiba, Brasil Sofia Health Tempo inteiro**About Us**:Sofia Health is a leading online platform dedicated to promoting holistic well-being by connecting consumers with a diverse range of wellness services and products. Our mission is to make wellness accessible and convenient, empowering individuals to prioritize their health and happiness.**Job Overview**:**Customer Success Specialist**:- Act as...
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Billing And Customer Support Specialist
2 semanas atrás
Curitiba, Brasil Vintti Tempo inteiro🌎 Location: Latin America (remote)🕡 Working hours: 9:00 AM to 5:30 PM CST💰Salary : 1300 - 1600 USDOverviewWe’re looking for a Billing & Customer Support Specialist 💼 to join our team! In this role, you’ll handle billing processes with precision 💳 and provide outstanding support to our clients, many of whom are navigating challenging...