Brazil - Client Success Manager

Há 3 dias

Remoto, Brasil TEEM Tempo inteiro R$90.000 - R$120.000 por ano

Job Summary:

The Client Success Manager is friendly and customer service-oriented to foster positive relationships with clients and Teem members by receiving and analyzing feedback to make our services more valuable. They are responsible for handling complaints and ensuring that these complaints are directed to the appropriate department to implement change. They are also responsible for retaining the Teem members and increasing sales with current clients.

Responsibilities:

  • Collaborate with sales teams to ensure active implementation of client and Teem members' relationship
  • Bridge the gap between sales and support
  • Onboard new clients
  • Drive client and Teem member value of services
  • Discover and track new opportunities with existing clients
  • Ensure clients are achieving their goal of the service
  • Collect client and contractor feedback about their experience.
  • Develop long-term relationships with clients and Teem members.
  • Elevate complaints and feedback to the relevant departments.
  • Maintain accurate records of discussions or correspondence with clients and Teem members.

Experience:

  • Previous experience in a customer success or account management role
  • Proven track record of building strong client relationships and driving customer success
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical audiences
  • Strong leadership abilities, with the ability to influence and negotiate effectively
  • Ability to problem-solve
  • Experience in account management or sales within the technical industry is preferred

If you are a highly motivated individual who thrives in a fast-paced environment, we would love to hear from you. Join our team as a Customer Success Manager and help us deliver exceptional service and support to our valued clients and Teem members.

  • Client Success Manager

    2 semanas atrás

    Remoto, Brasil viaPeople Tempo inteiro R$40.000 - R$60.000 por ano

    About Us:viaPeople is a performance management software company dedicated to helping organizations drive engagement, development, and results through thoughtful and effective technology. We are seeking a Client Success Representative based in LATAM with strong English communication skills and a proven ability to manage new product implementations.Role...

  • Customer Success Manager- LATAM

    1 semana atrás

    Remoto, Brasil Guidewire Software, Inc. Tempo inteiro R$80.000 - R$160.000 por ano

    Brazil - RemoteCustomer Success/Full time/RemoteOur Customer Success team is focused on creating engaged customer advocates who are maximizing the value of their Guidewire investments. The Customer Success Manager (CSM) will oversee the strategy and execution of their customer portfolio and focus on driving engagement, satisfaction, retention and growth. We...

  • Customer Success Manager

    2 semanas atrás

    Remoto, Brasil Wati Tempo inteiro R$60.000 - R$120.000 por ano

    Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.Trusted and loved by over 14,000 customers across 100+ countries, Wati has established itself as the premier choice for businesses leveraging WhatsApp and other messaging channels to connect...

  • Customer Success Manager

    1 dia atrás

    Remoto, Brasil Intera Tempo inteiro R$60.000 - R$120.000 por ano

    Ao decidirem pelo InHire como software de recrutamento, as empresas estão buscando atingir algum objetivo. Muitas vezes os objetivos se relacionam a otimizar o seu processo, trazer agilidade no fechamento das vagas e empoderar seu time numa atuação cada vez mais estratégica e menos operacional, mas cada um possui o seu contexto e o seu entendimento de...

  • Customer Success Manager

    Há 5 dias

    Remoto, Brasil MoveOn Tempo inteiro R$60.000 - R$120.000 por ano

    Principais ResponsabilidadesGestão de Equipe: Liderar e gerenciar uma equipe de duas pessoas, com autonomia para avaliar, treinar, qualificar e, se necessário, reestruturar o time.Estratégia e Operação: Desenvolver e implementar processos de Customer Success escaláveis e eficientes, assegurando a melhoria contínua da experiência do...

  • Post-Sales Manager, Brazil

    Há 3 dias

    Remoto, Brasil Ci&T Tempo inteiro R$104.000 - R$208.000 por ano

    We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.With over 7.400 CI&Ters around the world, we've built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.We are looking for a Post-Sales Manager to strengthen the adoption of the Flow...

  • Client Success- Engagement Trainer

    2 semanas atrás

    Remoto, Brasil ShopWindow Tempo inteiro R$24.000 - R$72.000 por ano

    Job DescriptionAre you ready to inspire, excite, and empower?As our Client Engagement Trainer, your mission is to transform cutting-edge products and features into tools that our clients can't live without. Through webinars, training seminars, and one-on-one coaching, you'll have fun driving adoption of our Touchpoint Sales & Marketing Platform—the world's...

  • Brazil - Marketing Manager

    1 dia atrás

    Remoto, Brasil TEEM Tempo inteiro R$60.000 - R$120.000 por ano

    Position: Marketing ManagerWe are seeking an experienced Marketing Manager to drive demand generation through content creation and digital strategies. The ideal candidate will have a strong background in content creation, writing, email marketing, and social media management. Familiarity with online communities (e.g., Facebook and LinkedIn) and creating...

  • Pessoa Analista Customer Success Manager B2G

    Há 22 horas

    Remoto, Brasil Pulsus Tempo inteiro R$80.000 - R$120.000 por ano

    Vaga para Pessoa Analista de Customer Success Sênior na PulsusSomos apaixonados por tecnologia e pelo sucesso dos nossos clientes.Buscamos pessoas com experiência em processos de customer success, que compartilhem do mesmo propósito da Pulsus e queiram crescer conosco.O que esperamos de você:Trabalhe com autonomia, sem medo de errar.Tenha sede por...

  • Sportsbook Account Manager

    Há 24 horas

    Remoto, Brasil Arrise Tempo inteiro R$900.000 - R$1.200.000 por ano

    About Us:ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world's biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.Our...