Billing Specialist And Client Service Representative

Há 12 horas


Recife, Brasil Bebeecustomer Tempo inteiro

We are seeking a skilled billing and customer support specialist to handle financial transactions and client inquiries with precision and care.This role requires an individual who is compassionate, detail-oriented, and reliable, with a background in accounting and experience in customer support.Key Responsibilities:Manage and follow up on pending invoices, outstanding balances, and payment reminders for clients.Provide constant support and assistance to clients with billing inquiries and financial obligations, ensuring deadlines are met.Maintain accurate records of billing transactions and client communications.Collaborate with organizations offering loans to assist clients in financial planning.Leverage technology to enhance the billing process, including the use of case management software.Communicate effectively with clients in both Spanish and English, understanding their unique challenges and providing empathetic support.Act as a liaison between clients and our firm, ensuring clear communication and resolution of any billing issues.Requirements:Bilingual proficiency in Spanish and English.3 years in accounting, particularly in billing, accounts payable, and accounts receivable.Previous experience in a professional office environment, ideally in customer support roles.Excellent organizational skills and attention to detail.Strong interpersonal skills with the ability to handle sensitive client interactions with empathy and professionalism.Tech-savvy with experience using Microsoft Excel or similar tools.A positive attitude to contribute to a supportive work environment.Nice to Have:Experience in the legal or immigration sector.Familiarity with MyCase or similar case management software.Desire to grow within the company and commit to a long-term career.The ideal candidate will be able to provide exceptional support to clients while maintaining accurate records and communicating effectively.If you have a passion for delivering excellent service and possess the necessary skills and qualifications, we encourage you to apply.



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