Account Manager

Há 15 horas

Brasília, Brasil South Tempo inteiro

Hi there
We are South and our client is looking for an Account Manager

Note to Applicants:
Eligibility:
This position is open to candidates residing in Latin America.
Application Language:
Please submit your CV in English.
Applications submitted in other languages will not be considered.
Professional Presentation:
We encourage you to showcase your professional experience by including a Loom video in the application form.
While this is optional, candidates who provide a video presentation will be given priority.
About the Role
We're looking for a proactive, detail-driven
Data Entry / Account Manager
to join our operations team at a fast-growing vape company.
This role is ideal for someone who thrives in data accuracy, process improvement, and people management — and is eager to take ownership of systems and workflows.
As we scale, you'll play a key role in managing a remote team of order processors, ensuring top-tier data quality, optimizing CRM workflows, and driving operational improvements.
You'll collaborate with leadership and contribute directly to building a more reliable and efficient backend.
Key Responsibilities
Maintain
100% data accuracy
across all account management and order entry tasks
Manage and monitor a team of remote account managers (attendance, output, quality)
Develop and implement new systems and workflows to streamline operations
Use tools such as
Slack, Google Sheets, Zapier, and Zoho CRM
to automate and enhance processes
Identify inefficiencies and lead solutions — not just follow SOPs
Report performance trends and improvement ideas to leadership
Ideal Candidate Profile
3+ years
of experience in data entry, account management, or operations
Strong leadership skills and proven ability to manage distributed teams
Meticulous attention to detail with a track record of data integrity
Process-driven, but with the creativity to solve problems and optimize workflows
Fluent in English (written and spoken)
Based in Latin America, aligned with U.S. time zones and work culture
Tech-savvy and confident using CRMs, spreadsheets, and automation tools
Why Join Us?
We're committed to building a high-performing, proactive team that can grow with the business.
You'll have the opportunity to work closely with leadership, influence key systems, and make a visible impact from day one.
If this opportunity sounds good to you,
send us your resume
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