Regional Business Growth Leader

Há 2 dias

Porto Alegre, Brasil Bebeeoperations Tempo inteiro

Country Operations ManagerJob Summary:We are seeking an experienced Country Operations Manager to lead and scale our operations across LATAM.
This role requires strong leadership and operational management skills to drive productivity, quality, and employee satisfaction.Key ResponsibilitiesManage all LATAM resources to ensure productivity and quality.Oversee the full employee lifecycle including hiring, onboarding, HR compliance, and performance management.Monitor attrition rates and implement proactive retention strategies.Drive employee satisfaction through engagement programs, career development, and structured feedback channels.Manage and scale tech operations and delivery teams.Ensure alignment between business objectives and technical delivery.Provide credible oversight in technical discussions with clients.Build and maintain strong relationships with key stakeholders and customers across LATAM.Act as the primary liaison for client needs, service delivery, and customer success.Represent the company at local and regional events, forums, and client meetings.Requirements8–12 years of senior leadership or country management experience, preferably in the IT/Consulting sector.Proven success in leading teams, driving workforce planning, employee engagement, HR processes, and HR compliance, with measurable improvement in retention.Demonstrated ability to set up, scale, and manage IT/Tech teams.Strong track record in building trusted relationships with clients, partners, and internal stakeholders.Ability to translate business objectives into actionable operational and delivery plans, while ensuring compliance and efficiency.Fluency in English (written and spoken) is required; Spanish and Portuguese proficiency are strong advantages.Familiarity with CRM systems, business management platforms, and performance reporting tools.What We OfferStrategic leadership role with direct impact on our LATAM operations.Competitive remuneration.Work within a global and fast-growing organization.Full-time employment.Remote work conditions.

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