Client Success Manager
2 semanas atrás
The OfferOpportunity within a company with a solid track record of performanceFantastic work cultureA role that offers a breadth of learning opportunitiesThe JobYou will be responsible for :Serve as the primary point of contact for clients outside of their daily editing needs. Addressing their concerns and requests via call and email.Build and maintain strong relationships with clients to drive long-term satisfaction and retention.Address and resolve any client issues, escalations, or conflicts in collaboration with the appropriate teams, ensuring a positive outcome.Regularly review client usage and provide insights on how to maximize their subscription value. Offer guidance on additional services or upgrades when applicable.You'll occasionally handle inbound calls from potential clients.Collect and analyze client feedback to identify areas for service improvement and relay insights to internal teams.Monitor and report on client success metrics, ensuring clients meet their goals with the services provided.Implement strategies to reduce churn and increase client loyalty.Work closely with the sales, editing, and operations teams to ensure client needs are met and that workflows are streamlined.The ProfileYou have at least 3 years experience within a Client Success or related role.You possess excellent interpersonal as well as written and verbal communication skills.You are a strong networker & relationship builderYou are highly goal driven and work well in fast paced environmentsYou pay strong attention to detail and deliver work that is of a high standardExcellent English Communication with a Neutral/American accentAbility to resolve issues and ensure client satisfaction.Background in video editing using Adobe appsComfortable with US working hoursThe EmployerOur client specializes in professional video editing solutions designed to elevate your brand. With quick turnarounds and affordable subscription plans, we're your go-to partner for all things videos.
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Customer Success Manager
Há 20 horas
Ituiutaba, Brasil Hireua Tempo inteiroPosition: Client Success Manager Hours: Full-Time (40 hours/week) Time Zone: EST Overview: Our client is looking for a Client Success Manager to own relationships with agency clients, primarily chiropractic, dental, and medspa clinics.You'll be their main point of contact, ensuring campaigns drive real results and clients stay informed, confident, and...
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Customer Success Manager
Há 24 horas
Ituiutaba, Brasil Bebeemanager Tempo inteiroJob OverviewWe are seeking a seasoned professional to manage our team of customer success engineers.Key Responsibilities:Manage and resolve customer escalations, prioritize issues, negotiate expectations, and drive satisfaction.Built strong relationships with sales teams, customers, partners, and internal stakeholders.Led a high-performing team of customer...
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Customer Success Manager
Há 22 horas
Ituiutaba, Brasil Marketing Ninjas Tempo inteiroAbout Us Marketing Ninjas is a cutting-edge marketing agency specializing in helping restoration companies gain more referral partners and secure exclusive leads.As a faith-driven and ninja-themed company, we operate with the highest standards, integrity, and a commitment to excellence.Our mission is to empower our clients with the tools and strategies they...
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Technical Delivery Manager
2 semanas atrás
Ituiutaba, Brasil Upstart Aec Tempo inteiroWe are seeking a Technical Delivery Manager to lead delivery excellence and drive technical success across assigned client engagements.This senior leadership role combines engineering management expertise with strategic delivery oversight.The Technical Delivery Manager works in close partnership with Customer Success Managers: the TDM owns technical...
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Client Engagement Manager
Há 24 horas
Ituiutaba, Brasil Bebeeclient Tempo inteiroJob Title: Client Engagement Manager As a Client Engagement Manager, you will play a pivotal role in fostering strong relationships with our key clients and driving business growth.Job Description:In this dynamic role, you will be responsible for managing existing client relationships within assigned territories.Your primary objective will be to develop and...
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Customer Success Pl-Sr
1 semana atrás
Ituiutaba, Brasil Jc Digital Expand Llc - Local Seo Agency Tempo inteiroSobre a Vaga: Estamos em busca de um profissional de Customer Success (CS) Pleno e para integrar nossa equipe, atendendo o mercado americano.O candidato ideal deve ser proativo, com experiência no atendimento a clientes, especialmente em grupos de WhatsApp, e capaz de desempenhar também o papel de Customer Success quando necessário.A vaga é remota, com...
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Technical Customer Success
2 semanas atrás
Ituiutaba, Brasil Wiz.Ai Tempo inteiroWe are seeking a dynamic and customer-focused Customer Success Manager (CSM) to join our AI Talkbot solutions team. The CSM will be the bridge between our customers, presales, and R& D teams, ensuring successful adoption of conversational AI, Generative AI, and agentic AI solutions. This role requires strong technical acumen, excellent communication skills,...
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Account Manager
2 semanas atrás
Ituiutaba, Brasil Clear Edge International Search & Selection Ltd Tempo inteiroRole: Account Manager - B2B iGaming Location: Brazil A leading international provider of digital entertainment solutions is looking for an Account Manager to oversee and grow client relationships within the Brazilian market.In this role, you will be part of a dynamic Account Management team focused on revenue growth, client success, and the effective...
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Customer Success
Há 22 horas
Ituiutaba, Brasil Convenia Tempo inteiroDescriptionSer a melhor solução para empresas que queiram atingir a alta performance através das pessoas, só é possível com um time eficiente, que desafia o convencional e usa seus potenciais em inovação e crescimento de negócios.Sua missão como Customer Success (Ongoing) será acompanhar a jornada dos clientes com foco na qualidade e no respectivo...
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Senior Sales Manager
2 semanas atrás
Ituiutaba, Brasil Exacta Solutions Ltd Tempo inteiroSenior Sales Manager / Business Development Manager – B2B iGaming Platform Provider (Brazil Focus) Location: Brazil (Remote – OR Open to frequent travel) Languages: Fluent Portuguese & English Industry: iGaming / B2B Platform Sales About the Company: Our client is a fast-growing B2B iGaming Platform Provider offering a cutting-edge suite of products and...
