Life Sciences Customer Advocate

About the Role As a specialist in customer success, you will play a pivotal role in helping users get the most value from their subscription by providing support to professors at leading universities. Your key responsibilities include conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage,...

About the Role As a specialist in customer success, you will play a pivotal role in helping users get the most value from their subscription by providing support to professors at leading universities. Your key responsibilities include conducting daily outreach to faculty members via calls and emails to set up integrations and increase product usage,...

Canopy Life Sciences is a well-respected vendor & partner in the life sciences industry, assisting pharmaceutical and life sciences clients in various functional areas of expertise. Our culture is one of empowerment. Everyone has a voice and plays a role in the success of the business and a role in developing our values & behaviors. We recruit, train, and...

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education.Millions of scientists, educators and students use JoVE for their research, teaching and learning.Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard,...

Job Opportunity We are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst. This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers. The successful candidate will combine technical expertise,...

Job OpportunityWe are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst.This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers.The successful candidate will combine technical expertise, analytical...

Job Opportunity We are seeking a highly skilled professional to fill the position of Senior Customer Success Analyst. This role involves troubleshooting complex customer requests, managing the global support queue and backlog, and providing exceptional, timely service to our valued customers. The successful candidate will combine technical expertise,...

Customer Support Advocate We are seeking a skilled and dedicated Customer Support Advocate to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through timely and effective resolutions to customer inquiries. This is an excellent opportunity to work in a dynamic and fast-paced...

In 2021, Poatek was acquired by WillowTree, an award-winning digital product consultancy recognized as one of the fastest growing and best places to work in the United States. Now aTELUS Digital company , with offices across the globe, we continue to partner with the world’s leading brands, such as the FOX, Capital One, HBO, PepsiCo, Domino’s and more,...