Customer Care Agent

2 meses atrás


São Paulo, Brasil HBK Tempo inteiro

This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry. You will be a strong contributor collaborating closely with colleagues from various business functions.

At HBK, we live up to our three values: Be True, Own It and Aim High. We believe in absolute integrity – it’s how we win for stakeholders, the environment and each other. We believe in teamwork and keeping our promises – to ourselves and others. Finally, we believe in being bold and positive. This is how we perform at our best and achieve greater success.

Customer Care Agent - Intern Brazil

The role:

We are currently looking for an intern to work within our Spectris Brazil – Hottinger Bruel & Kjaer, Inc. The role is based in Brazil, and you will be part of dynamic team of five people that is linked to a larger global group. This job will provide you with an opportunity to further your career alongside some of the best and most passionate technology experts from around the world in a leading company within the test, measurement and data analytics industry.

Primary responsibilities

As a Customer Care Intern you will be responsible for:

Answer the telephone and redirect phone calls with the organization Check and direct Leads with the Sales CRM system Issue simple quotations according to Sales Engineers instructions Sending order confirmations to the customers Order Processing Manage Orders in portals Onboard and maintain internal and external customer accounts Triage and forward emails to correct department Professional qualifications and personal skills Strong communication skills in English – oral and written. Strong team and interpersonal skills Task-oriented, self-motivated, enthusiastic and flexible Strong attention to detail a must

Benefits:

Life Insurance Meal ticket Bus Ticket

#LI-LM1


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