IT Technical Support

São José dos Campos, São Paulo
Job ID JR2025467785 Category Information Technology Role Type Onsite Post Date Aug. 18, 2025
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Boeing Brazil** is seeking an **IT Technical Support** who will act as second level technical support at our Global Engineering site in **Sao Jose dos Campos**.
You will get exposure to many different technologies and work with the IT team on your learning objectives.
As Boeing Brazil IT team member you will not only get to meet everyone in at the local site (as you support their requests) but you will also work with a highly trained and experienced IT team.
**Position Responsibilities**:
- Provide second level technical support - First level is our Global Enterprise Help Desk.
- Perform repairs for PC hardware
- Responsible for Workstation setup and Audio/Video setup
- Assist with project work
- Support inventory and backups
- General IT troubleshooting and support
- Any additional technical support duties as assigned by the management team
**Employer will not sponsor applicants for employment visa status.**
**Basic Qualifications (Required Skills/Experience)**:
- Must have existing rights to work in Brazil
- Fluent in both written and verbal English
- Excellent customer service, communication skills; professional, courteous, and highly service-oriented
- Ability to interact with all levels of an organization in a professional, diplomatic and tactful manner.
**Preferred Qualifications (Desired Skills/Experience)**:
- Must currently be enrolled and working towards a degree or diploma in Computer Science or a related field of study
- Previous work experience in IT is considered an asset
- CompTIA A+ or Microsoft Desktop Support Technician certification is preferred.
- Desktop support with Microsoft Windows and Office experience.
- Reliable, responsible, conscientious, and self-motivated; ability to follow detailed tasks to completion with mínimal supervision
- Applicable and appropriate educational/certification credentials from an accredited institution and/or equivalent experience is required.
**Relocation**:
**Additional Information**:
This requisition is for a locally hired position in Brazil.
Benefits and pay are determined at the local level and are not part of Boeing U.S. based payroll.
**Please also submit a CV or resume written in English.**
**Applications for this position will be accepted through September 1, 2025.**
Applications for this position will be accepted until **Sept. 01, 2025**
**Export Control Requirements**:This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
Not a Shift Worker (Brazil)
**Equal Opportunity Employer**:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
**Your Benefits**:
No matter where you are in life, our benefits help prepare you for the present and the future.- Competitive base pay and incentive programs.- Industry-leading tuition assistance program pays your institution directly.- Resources and opportunities to grow your career.- Up to $10,000 match when you support your favorite nonprofit organizations.

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