Analista de customer experience

3 meses atrás


São José dos Campos São Paulo, Estado de São Paulo, Brasil Novo Tempo RH - São José dos Campos Tempo inteiro

Irá realizar o onboarding do cliente e acompanhamento de toda sua satisfação, mapear a jornada do cliente, todas as interações e identificar oportunidades de melhorias, entender as necessidades dos clientes através de pesquisas, análises de dados e interações para compreender suas expectativas, desejos e necessidades, manter contato constante com toda carteira de clientes ativos.


Beneficios:

A Combinar;


Formação Acadêmica:

Superior completo.


Experiência:

Experiência com atendimento ao cliente.Conhecimento do pacote office.


Salário:

A combinar


Cargo:

Analista de customer


Empresa:

Novo Tempo RH - São José dos Campos


Consultoria em recursos humanos.


Ramo:

Recursos Humanos/ Recrutamento e seleção


(IF)

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