Customer Support Agent
Há 6 dias
Influx builds full-service customer support teams that can flex and scale monthly.
We enable companies of all sizes to deliver consistent and high-quality service 24/7.
Our team is growing, and we are looking for highly competent Customer Service Agents for voice support.
Job description
You’ll be tasked with answering customer questions. You'll need to be able to think on your feet, communicate clearly and effectively, and empathize with customers who are struggling to solve a problem.
Tasks include:
- Diagnose and solve the customers’ problems
- Communicate effectively via phone with our customers
- Coordinate effectively with peers and your manager
- Contribute to a high-performance and friendly workplace culture
**Requirements**:
- Excellent written and verbal English and French communication skills (Fluent/Native level)
- Strong problem-solving skills
- Team player
- Quiet environment
- free of distractions and background noise
- Experienced as a Voice Support agent is a bonus
- Willing to work on Weekends (Saturday and Sunday)
- Flexible working hour/day
- Attention to details
- Own a fully-functional laptop
- High-speed, reliable internet connection
- Keen attention to detail
- Strong organizational skills
- Ability to thrive in a remote work environment
**Benefits**:
- The flexibility of working from home without having to go to the office
- Work with clients in the USA, EU, and elsewhere
- Extensive opportunities to learn from, and work with, high-performing colleagues
- Career opportunities We're a fast-growing startup with roles and positions to grow into
- In case you are a foreigner living in the country, you must have RNE or Work Permit and a local bank account.
Come and visit our website to learn more about us
**Job Types**: Full-time, Contract
**Salary**: R$2,500.00 - R$2,600.00 per month
-
Customer Support Agent
2 semanas atrás
Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiroAbout the Company : We are a leading SaaS provider based in the United States, dedicated to offering innovative and efficient software solutions to businesses globally. Our commitment to excellence and customer satisfaction is at the heart of our operations. Job Overview : We are seeking a highly motivated and customer-oriented individual to join our team...
-
Customer Support Lead
7 meses atrás
Rio de Janeiro, Brasil Third-Party Job Posts Tempo inteiroCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Music Lover Customer Support Representative
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Modsquad Tempo inteiroCustomer Support Role OverviewWe are seeking a highly skilled and enthusiastic customer support representative to join our team. As a music lover, you will have the opportunity to work with a top music streaming service and provide exceptional support to their customers.
-
Customer Support Associate
Há 2 dias
Rio de Janeiro, Brasil SAP Tempo inteiro**What we offer** **ROLE DESCRIPTION**: **EXPECTATIONS AND TASKS**: **Responsibilities**: Collaborate, coordinate, and escalate on customer issues acting as a customer advocate while working with all departments Maintaining the quality of the customer support organization (release readiness, process definition, training, service audits ) Document...
-
Support Technician
4 meses atrás
Rio de Janeiro, Brasil Marlink Group Tempo inteiroAbout us Wherever our customers are in the world, we help them digitalise and optimise their remote business processes using advanced hybrid network solutions and digital technologies. Our teams work together across the globe, using constant innovation, expertise and applied technology to bring systems and people together with a future focus. We push...
-
Customer Support for a Us Company
7 meses atrás
Rio de Janeiro, Brasil MinMaxDeals LLC Tempo inteiro**Do you like to be a fully-remote, independent worker?** **Do you like to help customers find the right products, set up their accounts and track down their orders?** **Are you able to solve problems and communicate with warmth and empathy, even though you’re listening to customer complaints over the phone?** **Then this Customer Support position might...
-
Customer Support Representative
2 meses atrás
Rio de Janeiro, Rio de Janeiro, Brasil Modsquad Tempo inteiroAt ModSquad, we're seeking experienced Customer Support Representatives to join our team in providing exceptional support to a top music streaming service.This is a fully remote opportunity that requires strong communication skills, proficiency in Japanese, and the ability to work independently. You will respond to customer inquiries via inbound web...
-
Customer Support Analyst Latam
7 meses atrás
Rio de Janeiro, Brasil TuoTempo Tempo inteiro**Company Description** With a global mission to “make the healthcare experience more human”, Tuotempo is the leading CRM for the Healthcare sector. We are part of the international DocPlanner Group, the largest healthcare platform serving patients and healthcare ecosystems across 13 countries in Europe and LATAM. We position ourselves in the DocPlanner...
-
Technical Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Orange Tempo inteiroJob Overview: As a Technical Support Specialist at Orange, you will play a vital role in providing exceptional customer service by delivering professional second-level technical support.Salary and Benefits: The estimated annual salary for this position is $65,000-$90,000, depending on experience. Orange offers a comprehensive benefit program featuring...
-
Brazil - Customer Support Specialist
3 meses atrás
Estado do Rio de Janeiro, Brasil Teem Tempo inteiro**Are you based in Argentina, Brazil or El Salvador?** US Based Clients. Must be Proficient in English Written and Verbal Skills. Only Resume Written in English will be Accepted. **Responsibilities**: - Provide accurate and complete information to customers regarding our products and services - Troubleshoot and resolve customer issues effectively and...
-
Support Manager
6 meses atrás
Rio de Janeiro, Brasil G2i Inc. Tempo inteiro**Job Description: Support Manager**: **Position**: Support Manager **Location**: Brazil, Philippines, Argentina **Salary**: up to $7 USD per hour **Type**: Full-time; we expect to have work for at least two months. **About the Role**: **Key Responsibilities**: - Respond to customer support tickets promptly and professionally. - Manage and resolve customer...
-
Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiroAre you looking to work for an innovative and exciting company from Silicon Valley or New York, 100% remotely? We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Sales and Customer Support Specialist. The ideal candidate is a highly motivated, trilingual professional with a strong foundation in IT sales and...
-
Csr - Support Agent
7 meses atrás
Rio de Janeiro, Brasil Blaze Tempo inteiro**We are Blaze, the fastest growing casino in LATAM.** A great opportunity for an iGaming experienced Customer Service Agent with proven track record to join an exciting, growing group of passionate Internet professionals based all around the world. **Responsibilities**: - Identify and assess customers' needs to achieve satisfaction - Engage in...
-
Rio de Janeiro, Brasil buscojobs Brasil Tempo inteiroAre you looking to work for an innovative and exciting company from Silicon Valley or New York, 100% remotely?We are looking for multi-skilled candidates with excellent interpersonal skills for the position of Sales and Customer Support Specialist.The ideal candidate is a highly motivated, trilingual professional with a strong foundation in IT sales and...
-
Customer Support Leader
2 semanas atrás
Região Geográfica Intermediária de Juiz de Fora, Brasil buscojobs Brasil Tempo inteiroThe successful candidate will join the Support Organization within Schneider Electric's Digital Grid (DG) Business Unit (BU), being responsible for effectively managing post go-live support activities in the Brazil region for the following DG's Software Suites: Advance Distribution Management System (ADMS), Grid Metering Operation (GMO), and ArcFM...
-
Customer Support/kyc Analyst
6 meses atrás
Rio de Janeiro, Brasil Uncapped Tempo inteiro**A role for anyone located in **Rio de Janeiro (Brazil)** **Role Overview** **About Uncapped** Founded in 2019 and headquartered in London, Uncapped is the fastest, most affordable way for growing online businesses to fund marketing and inventory. We provide lending volumes of between $100k and $10m without credit checks, personal guarantees, warrants,...
-
Customer Service Agent
Há 2 dias
Rio de Janeiro, Brasil Influx. Inc Tempo inteiroInflux provides customer service for brands and tech companies on-demand, 24/7, every day of the year (including holidays). To achieve this, our operation includes agents and managers working around the globe. We’re looking for detail-oriented and thoughtful people to join our growing international team! **Duties** - You’ll be tasked with answering...
-
Customer Success Specialist
7 meses atrás
Rio de Janeiro, Brasil Jules Tempo inteiro**Hi there! We are Jules and our client is looking for a** Financial Analyst!** **Key Responsibilities**: - ** SQL Technical Assistance**:Utilize SQL for data retrieval and manipulation to effectively support customer needs, indicating a blend of customer service and technical capabilities. - ** High-Quality Service**:Commit to outstanding customer service,...
-
Customer Support Agent
3 meses atrás
Estado do Rio de Janeiro, Brasil Bullfinch Recruitment Tempo inteiro**About the Company** Our client, a pioneer in crafting businesses that deliver unforgettable experiences, is in search of exceptional talent worldwide to bolster their fast-growing team. **Key Responsibilities** - Deliver detailed product and service information, ensuring all customer issues are resolved with unmatched satisfaction. - Maintain precise...
-
Analista de Customer Service
3 meses atrás
Rio de Janeiro, Brasil Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiroHigh School or equivalent diploma. - Intermediate / Advanced English Level (You´ll be in contact with leaders from the other countries). - Previous experience in Customer Service - Ability to effectively prioritize work time to ensure efficiency. - Experience with Windows Operating Systems and Microsoft Outlook. - Familiarity with multiple web browsers,...