Customer Success Professional

Há 5 dias

Mato Grosso, Brasil beBeeAccountManagement Tempo inteiro €60.000 - €80.000
About the Role

As a key player in our organization, you will be responsible for building and maintaining strong relationships with our clients. You will work closely with our sales, marketing, and product teams to drive revenue growth and enhance customer satisfaction.

Key Responsibilities:
  • Drive and maximize revenues on assigned customers
  • Develop strong customer relationships with relevant stakeholders within the customers
  • Act as main point of contact within the organization for your customers
  • Develop sector and market expertise and take a consultative approach to gain a clear understanding of the customers' business drivers and requirements
  • Continual monitoring of client feedback to anticipate business needs and forward them to the Product department
  • Represent the company at events and exhibitions tailored to online gambling operators
  • Regularly report KPIs, status of accounts to Head of Account Management
Requirements:
  • Previous B2B iGaming experience is a must, ideally as an Account Manager or Casino Manager
  • Self-starter and motivated to succeed individual with highly developed social and communication skills
  • Strong negotiation skills
  • Able to handle difficult clients and the pressure that comes along with it
  • A problem solver proactive approach
  • Able to cope with a fast-paced, complex and rapidly changing environment
  • Commercially minded, with strong analytical / numerical skills
  • Excellent verbal and written communication skills
  • Able to work independently, with very little supervision
  • Proficiency in English and Russian is a must
Benefits:
  • We're a 100% remote-first company, offering a best-in-class remote experience
  • Competitive package
  • Dog-friendly offices in Berlin and Malta
  • Family-friendly policies
  • Career growth opportunities
  • Zestful working environment
  • Knowledge sharing opportunities
  • Dynamic culture surrounded by industry experts
  • Company social events for team bonding
Why Work for Us:

We're reshaping the iGaming world with our remote-first approach. Our rhythm? Thrilling slot games with captivating features and stunning designs released every two weeks - no exceptions Here, it's all about co-ownership and real growth. Dive into a diverse team where your input powers every game we craft

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