Customer Support Representative
Há 3 dias
About the Role
We are seeking a highly skilled and detail-oriented Customer Support Center Agent to join our team at General Motors. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective support to customers through various communication channels;
- Resolve customer complaints and issues in a professional and courteous manner;
- Work collaboratively with internal teams to resolve complex customer issues;
- Stay up-to-date with product knowledge and technical information to provide accurate and helpful support;
- Meet or exceed performance metrics and quality standards.
Requirements
- Bachelor's degree or higher in a related field;
- Previous experience in customer support or a related field (desired);
- Advanced proficiency in English and Spanish (desired);
- Intermediate level of proficiency in Microsoft Office.
About General Motors
At General Motors, we are committed to creating a workplace that is inclusive and welcoming to all employees. We believe that diversity and inclusion are essential to our success and strive to create an environment where everyone feels valued and respected.
Why Work at General Motors
We are a company that is passionate about making a positive impact on the world. We believe that our employees are our greatest asset and are committed to providing a work environment that is challenging, rewarding, and fun. If you are a motivated and talented individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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