Digital Media Account Manager

4 semanas atrás

São Paulo, São Paulo, Brasil Spotify Tempo inteiro

Unlock the potential of your creative skills in our dynamic sales team at Spotify. As a Digital Media Account Manager, you will play a crucial role in shaping our business growth by building deep client relationships and delivering outstanding customer service to our advertiser and agency partners.

About Us

At Spotify, we revolutionized music listening when we launched in 2008. Our mission is to unlock the potential of human creativity by giving artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. We are driven by our love for music and podcasting, and today, we are the world's most popular audio streaming subscription service.

Salary: $80,000 - $100,000 per year, based on location and experience

About the Job

We are looking for a highly motivated individual to join our Customer Success team in São Paolo. In this role, you will support the sales cycle from RFP submission to campaign optimization, upselling, and wrap-up, while providing proactive consultative client service with a focus on protecting and growing revenue. You will be responsible for strategic planning, consultative selling, project management, and data-led storytelling.

Key Responsibilities
  • Build deep client relationships to deliver outstanding customer service
  • Act as the client's primary point of contact, fielding requests & questions, and interacting directly with clients throughout the sales and campaign lifecycle
  • Be responsible for the RFP response and media planning strategy across all buying channels
  • Regularly participate in client meetings to deepen relationships via high-value client engagement
  • Partner with cross-functional internal organizations to structure campaigns to meet important metrics and deliver desired outcomes
Requirements
  • Bachelor's degree, preferably in Sales, Advertising, Marketing, or Business
  • Minimum 3 years' experience in digital media, planning, and/or buying
  • Strong industry knowledge and a desire to grow within the digital media industry
  • Fluent Portuguese and English language, spoken and written
About You

You have a strong understanding of advertising performance metrics and the advertising ecosystem. You have a reputation for providing outstanding customer service and can translate client requests into recommendations that meet business objectives and deliver desired outcomes. You are a highly organized and focused multi-tasker with strong attention to detail who can work independently within a team-focused organization.

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