
Operations Support Experience Analyst
Há 7 dias
As a member of the operations team, you will drive analysis behind company-wide decisions related to community support experience. You will help support strategic decision making processes through your analytics-driven approach and operational mindset.
You will work with project managers and business partners to understand the reasons behind key customer support challenges. Your focus will be on improving experiences for various stakeholders, including drivers, riders, couriers, eaters, and restaurants.
The role involves:
- Drive analysis on important strategic decisions to enhance customer experience
- Work with project manager and business partners to understand
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