Customer Service Specialist
3 semanas atrás
About the Role
Are you a customer-focused professional looking for a new challenge?
We are seeking a highly skilled Specialist Customer Service to join our team at Rijk Zwaan Brasil Sementes. In this role, you will be responsible for delivering exceptional customer service to our clients, ensuring their needs are met and exceeded.
Your Key Responsibilities
- Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
- Develop and maintain a deep understanding of our products and services, ensuring you can provide accurate information to our customers.
- Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
- Identify opportunities to improve customer satisfaction and implement process improvements to enhance the overall customer experience.
- Maintain accurate records and reports of customer interactions and issues.
About You
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal teams.
- Strong problem-solving skills, with the ability to analyze complex customer issues and develop effective solutions.
- Proficiency in English language, with the ability to communicate effectively in written and verbal form.
- Ability to work in a fast-paced environment, with a high level of adaptability and flexibility.
What We Offer
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and growing company, with a strong focus on customer satisfaction.
- Collaborative and supportive team environment.
- Ongoing training and development opportunities to enhance your skills and knowledge.
How to Apply
- If you are a motivated and customer-focused professional looking for a new challenge, please submit your CV and a letter expressing your interest in this role.
- We look forward to hearing from you.
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