SAP Partner Support Specialist Intern
2 semanas atrás
Job Summary:
We are seeking a highly motivated and detail-oriented intern to join our Partner Support team in SAP Americas. As a Support Specialist Intern, you will be responsible for providing operational support to SAP Partners across their partnership lifecycle.
Key Responsibilities:
- Provide reactive support to SAP Partners across different channels (ticket, chat, phone) following defined SLAs and guidelines.
- Create and maintain Digital Assets to drive partner self-sufficiency.
- Assist and support SAP Partners on portals and tools, partnership requirements, main partnership processes, among other contents.
Requirements:
- Problem-solving skills
- Demonstrable interpersonal and team-working abilities
- Relationship building/networking capabilities
- Customer-focused and service-oriented attitude
- Strong Communication Skills (verbal & written)
- Agility and flexibility to work in an ever-changing environment
- Work well under pressure & with high volume of queries
- Business level English
- Spanish is a strong plus for the role and/or commitment to learn the language
- Undergraduate Students in Admin/Sales/Communication, and IT management related areas.
About SAP:
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
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