Senior Relationship Builder

Há 2 dias

São Paulo, São Paulo, Brasil beBeeClient Tempo inteiro R$104.520 - R$172.840

Job Title: Senior Associate, Client Success

Job Description

The role of a Senior Associate in Client Success involves building strong relationships with clients and understanding their needs for compensation and benefits data. This includes guiding clients through the lifecycle of our survey and data offerings, from participation to ordering, ensuring a seamless experience.

  • Identify opportunities to grow existing relationships
  • Collaborate with internal teams to deliver tailored solutions
  • Monitor client success metrics and share insights with product and research teams

Apart from these responsibilities, you will also be required to stay up-to-date on financial services industry trends and provide timely guidance to clients. Your work will be essential in strengthening client partnerships and driving growth in the financial services sector.

Required Skills and Qualifications

To be successful in this role, you must possess excellent verbal and written communication skills, as well as a strong ability to convey complex information clearly and professionally. Additionally, you should have strong interpersonal skills and a client-first mindset, with a proven ability to resolve issues patiently and empathetically.

Some other key qualifications include:

  • Bachelor's degree in Business Administration, Finance, Economics, or related field
  • 2-5 years of proven experience in client success, customer service, or technical support environment
  • Demonstrated experience in Human Resources Consulting or HCM
Benefits

This role offers the opportunity to work in a fast-paced, client-centric setting, with a focus on revenue growth, survey participation retention, and client satisfaction. As a Senior Associate in Client Success, you will have the chance to develop your skills and expertise, while working collaboratively with a team to achieve common goals.

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