Customer Success Manager – Brazil –
4 semanas atrás
About the Role: We are seeking a highly skilled Customer Success Manager to join our team in Brazil. As a Customer Success Manager, you will be responsible for driving adoption and retention of our conversational AI products. You will work closely with customers to understand their needs and provide tailored solutions to meet their goals.
Key Responsibilities:
- Proactively drive adoption and retention of our conversational AI products
- Build strong relationships with customers to understand their needs and provide tailored solutions
- Work closely with other Customer Success Managers and Account Managers to ensure seamless customer experience
- Responsible for orchestrating efforts to keep adoption and usage high
- Provide best use cases according to the partner's needs
- Responsible for gross retention, CSAT, health score, and lock-in score of the partners
Requirements:
- Bachelor's Degree in Business, Marketing, Engineering, or related fields
- 4+ years of relevant work experience in customer-facing roles
- Strong communication skills in English and Portuguese
- High sense of responsibility and accountability
- Strategic thinker with excellent project management skills
- Customer-oriented and able to establish strong relationships
- Self-motivated, proactive teammate with innovative ideas
What We Offer:
- A chance to work in an international, diverse, and inclusive environment
- Tech Talks with influential people from the software world
- Access to a limitless global network
- Access to numerous training opportunities
- Access to 16,000+ online courses on LinkedIn Learning
- Space to share your skills through training and workshops
- Inclusive Private Health Insurance
- Food expenses covered monthly
- Fun team activities
- No Dress Code
We are an equal opportunities employer and welcome applications from all qualified candidates.
-
Brazil Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Khan Academy Tempo inteiroAbout Khan AcademyKhan Academy is a non-profit organization that aims to provide a free, world-class education to anyone, anywhere. We are seeking a highly motivated and experienced professional to join our team as a Brazil Customer Success Manager.About the RoleThe Brazil Customer Success Manager will be responsible for working with school and state leaders...
-
Brazil Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Khan Academy Tempo inteiroAbout the RoleKhan Academy Brazil is seeking a highly skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for working with school and state leaders to plan, roll out, and implement Khan Academy. Your goal will be to increase the success of teachers and students with our programs, and to build capacity...
-
Brazil Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Khan Academy Tempo inteiroAbout Khan AcademyWe are a nonprofit organization with a mission to deliver a free, world-class education to anyone, anywhere. Our learning platform offers high-quality supplemental learning content and practice that cover Pre-K to 12th grade and early college core academic subjects, focusing on math and science.Our team is committed to improving learning...
-
Brazil Customer Success Lead
4 semanas atrás
São Paulo, São Paulo, Brasil Insider Tempo inteiroVaga Overview:We are Insider, a B2B SaaS company that drives growth for its clients worldwide. As our Customer Experience Manager in Brazil, you will be part of our team that delivers unique experiences per person, drives profitable growth, and unleashes peak performance.Responsibilities:Drive Customer Success: Work closely with clients to understand their...
-
Brazil Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Khan Academy Tempo inteiroKhan Academy is a nonprofit organization dedicated to delivering a free, world-class education to anyone, anywhere. Our proven learning platform offers high-quality supplemental learning content and practice that cover Pre-K to 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners in...
-
Portuguese Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil Darktrace Tempo inteiroCustomer Success Manager Enterprise Team: Brazil AccountsIn the Customer Success role, you will be managing a variety of named accounts across our global customer base. You will be responsible for driving adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. Commission will be awarded for increasing Net Revenue Retention...
-
Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Genesys Tempo inteiroCustomer Success ManagerAt Genesys, we're on a mission to empower organizations to deliver exceptional customer experiences. As a Customer Success Manager, you'll play a critical role in establishing long-term relationships with our customers, helping them achieve their customer experience vision.Key Responsibilities:Develop and execute customer success...
-
Customer Renewals Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Microstrategy Brazil Tempo inteiroAbout the Role:The Customer Renewals Manager at MicroStrategy Brazil plays a pivotal role in ensuring long-term customer satisfaction and successful adoption of our technology solutions. This position is designed to accommodate each customer's unique needs, maximizing their product usage and engagement.Key Responsibilities:Monitor and manage subscription and...
-
Customer Success Manager – Brazil – Opportunity
4 semanas atrás
São Paulo, São Paulo, Brasil Insider Tempo inteiroAbout the Role:We are seeking a highly skilled Customer Success Manager to join our team at Insider, a leading B2B SaaS company driving growth for clients worldwide.Key Responsibilities:Develop and execute strategies to drive customer success and retention.Collaborate with cross-functional teams to deliver exceptional customer experiences.Monitor and analyze...
-
Customer Success Manager
4 semanas atrás
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroAs a Customer Success Manager at Dynatrace, you will play a crucial role in preserving and growing subscription renewals for our customers. Your primary objective will be to drive adoption, educate customers on our product and service offerings, and demonstrate the value we bring to their businesses.To achieve this, you will focus on growing relationships...
-
Customer Success Manager Position
4 semanas atrás
São Paulo, São Paulo, Brasil Vistex Tempo inteiroJob Title: Customer Success ManagerCompany: VistexLocation: São Paulo – SPJob Description: We are seeking a seasoned Customer Success Manager to independently manage and grow clients in North America. As a CSM, you will work cross-functionally with internal teams to ensure alignment with client goals and objectives.Key Responsibilities:Manage and grow...
-
Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil AppsFlyer Tempo inteiroSeeking a seasoned Customer Success Manager to drive growth and retention for our flagship mobile advertising product. The ideal candidate will have a strong background in SAAS customer success, web marketing, and digital advertising.Develop deep business relationships with key clients to provide exceptional support and service.Stay up-to-date on product...
-
Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Salesforce, Inc. Tempo inteiroUnlock Customer Success with SalesforceAs a Customer Success Manager at Salesforce, Inc., you will be the primary point of contact for our largest and highest-profile customers. Your role will be to partner with assigned accounts, maintain a focus on the customer's business goals, and ensure they realize the maximum value from their Salesforce investment.Key...
-
Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Salesforce Tempo inteiroJob Category: Customer SuccessWe are seeking a skilled Customer Success Manager to join our team at Salesforce. As a Customer Success Manager, you will be responsible for developing and maintaining relationships with key customer business and IT partners to understand their top business goals and priorities. You will act as an internal authority on your...
-
Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil Dynatrace Tempo inteiroCustomer Success ManagerAs a Customer Success Manager at Dynatrace, you will play a crucial role in preserving and growing subscription renewals for our customers. Your primary objective will be to drive adoption, educate customers on product and service offerings, demonstrate value, and focus on growing relationships. You will act as a champion within...
-
Customer Success Manager
Há 1 mês
São Paulo, São Paulo, Brasil dynaTrace software GmbH Tempo inteiroUnlock Customer Potential with DynatraceAs a Customer Success Manager at Dynatrace software GmbH, you will be responsible for driving customer adoption and growth through strategic planning and relationship management. Your goal will be to preserve and grow subscription renewals by demonstrating value, educating customers on product offerings, and acting as...
-
São Paulo, São Paulo, Brasil Amazon Aws Services Brazil Ltd Tempo inteiroBusiness Development Manager for Startups in BrazilWe are seeking an experienced Business Development Manager to join our team in Brazil. This role will be responsible for driving the adoption of Amazon Web Services (AWS) among high-growth startups in the region.About the Role:Become a key figure in the Brazilian startup ecosystem, promoting AWS services and...
-
Customer Success Manager Sao Paulo
4 semanas atrás
São Paulo, São Paulo, Brasil AppsFlyer Ltd. Tempo inteiroAre you passionate about delivering exceptional customer experiences and driving business growth? We're looking for a skilled Customer Success Manager to join our team in Sao Paulo.This role is crucial in helping our clients work through technical issues, partnering on strategies, and cultivating strong business relationships. As a Customer Success Manager,...
-
Customer Success Manager
3 semanas atrás
São Paulo, São Paulo, Brasil Vistex Tempo inteiroWe are searching for a seasoned Customer Success Manager who can independently manage and grow clients in North America.The ideal candidate will work cross-functionally with internal teams to ensure alignment with client goals and objectives.Responsibilities:Own the overall relationship with assigned clients, driving proactive and strategic client...
-
Customer Success Manager Saas B2B
4 semanas atrás
São Paulo, São Paulo, Brasil Audens Group Tempo inteiroSão Paulo SPAudens Group is seeking a Customer Success Manager to join our team in Brazil and South America.CUSTOMER SUCCESS MANAGER:? You will use data to evaluate your customers, including determining healthy and at-risk clients, and understand how to leverage industry and company-specific best practices to drive success.? You will use your skills across...