
Retail Business Leader
Há 11 horas
As a Senior Retail Manager, you will oversee the daily operations of our retail store and lead a team of customer service associates.
About the Role- Manage the front-end of the store, including supervising staff and making recommendations on overall operations.
- Support the Store Manager with achieving company deliverables and assume responsibility in their absence.
Maintain proper merchandising, protect store assets, and drive sales and profitability.
Customer Experience- Engage customers and patients by providing exceptional service and resolving complaints efficiently.
- Analyze customer feedback to improve services and products.
Collaborate with external partners to enhance community outreach opportunities and drive business growth.
Operations Management- Supervise the operation of the store, manage schedules, approve time records, and ensure proper team member coverage.
- Analyze financial and performance data to create action plans that support business deliverables.
Lead cross-functional teams to drive solutions for store improvement and collaborate with Store Managers to identify new initiatives.
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