Senior Account Manager

1 dia atrás

São Paulo, São Paulo, Brasil Pentasia Tempo inteiro
Key Account Manager

As a Key Account Manager at Pentasia, you will be responsible for overseeing the day-to-day operations of the Key Account Management team, ensuring the delivery of exceptional service and driving customer retention and loyalty. Your primary goal will be to manage the team's performance, ensuring that key KPIs—such as customer retention rates, satisfaction levels, and active customer growth—are met.

Key Responsibilities:
  • Oversee daily operations of the Key Account team, ensuring tasks are completed efficiently.
  • Deliver exceptional service to key accounts, enhancing customer satisfaction and retention.
  • Manage and mentor team members, focusing on performance, onboarding, and training.
  • Lead by example, fostering a culture of dedication, professionalism, and high performance.
  • Handle escalations and resolve issues for high-value customers.
  • Develop and refine workflows and processes to improve service quality and efficiency.
  • Monitor VIP performance, implement KPI-based action plans, and ensure adherence to company policies.
  • Collaborate with internal departments to improve daily operations and customer experience.
  • Approve budgets for Key Account-related events and gifting.
Qualifications:
  • Industry experience, either in iGaming or Sports Betting.
  • Bachelor's or Master's Degree in Marketing, Business Administration, Management, or a related field.
  • Proven experience in Key Account Management.
  • Native Portuguese speaker with excellent English skills.
  • Strong leadership skills with the ability to inspire and build trust.
  • Ability to work under pressure and ensure team accountability.
  • Data-driven with strong analysis and reporting skills.

This role is ideal for a highly motivated, results-oriented individual who is passionate about delivering world-class service and driving business success through effective Key Account Management.

Compensation:

12k-16k BRL / month.

Benefits package which includes health and PTO.

Full time role.

Meal Allowance.

  • Senior Account Manager

    Há 3 dias

    São Paulo, São Paulo, Brasil ProfitlogiQ Brasil Tempo inteiro

    Senior Account ManagerThis is a full-time role for a Senior Account Manager at ProfitlogiQ Brasil. The Senior Account Manager will be responsible for maintaining and expanding relationships with key clients, understanding client needs and objectives, coordinating with internal teams to meet client expectations, and ensuring customer satisfaction.Key...

  • Senior Account Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil ProfitlogiQ Brasil Tempo inteiro

    Job Title: Senior Account ManagerAbout the Role:We are seeking a highly skilled Senior Account Manager to join our team at ProfitlogiQ Brasil. As a Senior Account Manager, you will be responsible for building and maintaining strong relationships with our key clients, understanding their needs and objectives, and coordinating with internal teams to meet their...

  • Senior Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil EssenceMediacom Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Senior Account Manager to join our team at EssenceMediacom. As a Senior Account Manager, you will be responsible for leading and managing a team of account managers to deliver exceptional client service and drive business growth.Key ResponsibilitiesClient LeadershipDevelop and execute...

  • Senior Account Manager

    Há 4 horas

    São Paulo, São Paulo, Brasil Amadeus Tempo inteiro

    Job Title: Senior Account ManagerAbout the Role:We are seeking a highly skilled Senior Account Manager to join our team at Amadeus. As a Senior Account Manager, you will be responsible for managing and growing our relationships with strategic airline partners in the LATAM region, with a focus on the Brazilian market.Key Responsibilities:Develop and maintain...

  • Senior Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil China Telecom Global Tempo inteiro

    Job SummaryChina Telecom Global is seeking a highly skilled Senior Account Manager to join our team in Brazil. As a Senior Account Manager, you will be responsible for the sales, project promotion, and management of Chinese-funded customers in Brazil.Key ResponsibilitiesIdentify and pursue business opportunities for Chinese-funded customers in Brazil.Develop...

  • Senior Account Manager

    Há 4 horas

    São Paulo, São Paulo, Brasil Amadeus Tempo inteiro

    Job Title: Senior Account ManagerJob Summary: We are seeking a highly skilled Senior Account Manager to join our team at Amadeus. As a key member of our commercial team, you will be responsible for managing and growing our relationships with strategic airline partners in the LATAM region, with a focus on the Brazilian market.Key Responsibilities: Develop...

  • Senior Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Essencemediacom Tempo inteiro

    About the RoleWe are seeking a highly skilled and experienced Senior Account Manager to join our team at Essencemediacom. As a key member of our Account Management team, you will be responsible for driving growth and success for our clients across various industries.Key ResponsibilitiesClient Growth and DevelopmentDevelop and implement comprehensive growth...

  • Senior Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil EssenceMediacom Tempo inteiro

    Job Summary:We are seeking a highly skilled and experienced Senior Account Manager to join our team at EssenceMediacom. As a Senior Account Manager, you will be responsible for leading and managing a portfolio of high-profile clients, driving business growth, and delivering exceptional client service.Key Responsibilities:Develop and execute comprehensive...

  • Senior Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Essencemediacom Tempo inteiro

    About the RoleAs a Senior Account Manager at Essencemediacom, you will be responsible for leading and supporting campaigns to drive business growth and client satisfaction. Your expertise will be essential in understanding client challenges, media spend activity, and marketing strategies to identify opportunities for upselling and re-signing.Key...

  • Senior Account Manager

    4 semanas atrás

    São Paulo, São Paulo, Brasil Amazon Servicos De Varejo Do Brasil Ltda. Tempo inteiro

    About the RoleAmazon Servicos De Varejo Do Brasil Ltda. is seeking a highly skilled Senior Account Manager to join its team in Sao Paulo, Brazil. As a Senior Account Manager, you will be responsible for managing Key Accounts in Consumer Electronics, working closely with sellers to educate them about Amazon's high standards of Delivery and Customer...

  • Senior Client Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Pinterest Tempo inteiro

    Job Title: Senior Client Account ManagerAbout the Role:We are seeking a highly skilled Senior Client Account Manager to join our team at Pinterest. As a Senior Client Account Manager, you will be responsible for building and nurturing relationships with our partners, ensuring their objectives and requirements are met, and driving strategic learning...

  • Senior Partner Account Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Sovos Compliance Tempo inteiro

    About Sovos ComplianceSovos Compliance is a global leader in tax, compliance, and trust solutions. Our purpose-built software platform provides an unparalleled level of integration with business applications and government compliance processes.Job Title: Senior Partner Account ManagerWe are seeking a highly skilled Senior Partner Account Manager to join our...

  • Account Manager

    Há 2 horas

    São Paulo, São Paulo, Brasil Macarta Brazil Tempo inteiro

    About the RoleWe are seeking a highly skilled Account Manager to join our team at Macarta Brazil. As an Account Manager, you will be responsible for building and maintaining strong relationships with our clients, providing strategic consulting on digital marketing and advertising, and driving business growth through data-driven insights.Key...

  • Senior Partner Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Sovos Compliance Tempo inteiro

    About Sovos ComplianceSovos Compliance is a global leader in tax, compliance, and trust solutions. Our purpose-built software platform provides an unparalleled level of integration with business applications and government compliance processes.Job Title: Senior Partner Account ManagerWe are seeking a highly skilled Senior Partner Account Manager to join our...

  • Senior Sales Account Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Lenovo Tempo inteiro

    Job Title: Senior Sales Account ManagerWe are seeking a highly experienced and results-driven Sales Account Manager to lead our engagement with large enterprises in Brazil.The ideal candidate will have a proven track record of success in sales, a deep understanding of technology solutions, and a strong commitment to ethical business practices.This role is...

  • Account Manager

    Há 7 dias

    São Paulo, São Paulo, Brasil PUMA Tempo inteiro

    YOUR MISSIONWe are seeking a highly motivated and organized Key Account Manager to join our team at PUMA. As a Key Account Manager, you will be responsible for coordinating the fulfillment of monthly plans and goals, collections, and annuals of your accounts, ensuring results within established KPIs.Analyze the weekly and monthly Sell Out of the account(s)...

  • Senior Enterprise Account Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Sovos Tempo inteiro

    About SovosSovos is a global leader in tax, compliance, and trust solutions, empowering businesses to navigate an increasingly complex regulatory landscape with confidence.Our cloud-based software platform provides unparalleled integration with business applications and government compliance processes, serving over 100,000 customers in 100+ countries,...

  • Senior Enterprise Account Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil Sovos Tempo inteiro

    About SovosSovos is a global leader in tax, compliance, and trust solutions, empowering businesses to navigate an increasingly complex regulatory landscape with confidence.Our cloud-based software platform provides unparalleled integration with business applications and government compliance processes, serving over 100,000 customers in 100+ countries,...

  • Senior Technical Account Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Fortinet Tempo inteiro

    Position Overview:As a Senior Technical Account Manager at Fortinet, you will play a pivotal role in fostering and sustaining enduring relationships with our clientele. Your leadership will guide a dedicated team of Technical Account Managers and Advanced Support Engineers.This role demands a blend of managerial expertise for daily team oversight and...

  • Account Manager Government

    Há 12 horas

    São Paulo, São Paulo, Brasil Lenovo Tempo inteiro

    Account Manager Government Job DescriptionWe are Lenovo, a global technology powerhouse, and we're looking for a skilled Account Manager to join our team. As a key member of our sales team, you will be responsible for managing our relationships with government clients and driving growth in assigned accounts.Key Responsibilities:Develop and execute account...