Senior Customer Experience Advocate
Há 3 dias
The Customer Service Expert plays a pivotal role in managing complex customer issues, serving as the primary point of contact for resolving intricate problems.
- Acting as a team leader, coordinating tasks and ensuring seamless workflow.
- Providing expert guidance to Customer Service Representatives on handling novel or unprecedented issues.
- Effectively addressing customer concerns with an owner mindset, identifying root causes and collaborating with stakeholders to prevent similar concerns.
Key responsibilities include:
- Identifying and resolving problems brought forward by other departments.
- Collaborating with Sales, Supply Chain, Finance, R&D, and Marketing teams to develop a comprehensive approach to exceptional customer service.
- Conducting peer quality audits, providing clear feedback, and supporting team members in their growth.
This role requires strong leadership skills, effective communication, and a deep understanding of customer needs. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.
-
Customer Experience Advocate
Há 2 dias
Campinas, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro R$41.720 - R$53.100At Rebag, we're building an unparalleled customer experience. Our dedicated team strives to deliver seamless interactions that exceed expectations.About the RoleThis position involves live chat engagement with customers, addressing their queries and providing tailored solutions or alternatives.Key ResponsibilitiesEngage with customers through live chat,...
-
Customer Experience Advocate
Há 5 dias
Campinas, São Paulo, Brasil beBeeCommunication Tempo inteiro R$126.500 - R$154.300Customer Service Specialist RoleAbout Kerry is a leading taste and nutrition company for the food, beverage and pharmaceutical industries. We partner with customers to create healthier, tastier and more sustainable products consumed by billions of people worldwide.We have a vision to be our customers' most valued partner, creating a world of sustainable...
-
Customer Experience Specialist
Há 3 dias
Campinas, São Paulo, Brasil beBeeCustomer Tempo inteiro R$55.000 - R$76.000About This RoleWe're seeking an exceptional customer experience specialist to deliver excellence in communication and build trusted relationships with our customers.Key Responsibilities:Act as the primary point of contact for our customers, receiving purchase orders and ensuring timely processing.Utilize sales force tools for effective communication with...
-
Senior Client Advocate
Há 23 horas
Campinas, São Paulo, Brasil beBeeCustomerSuccess Tempo inteiro R$55.000 - R$85.000Job Title: Customer Success ManagerWe are seeking a highly motivated and customer-focused professional to join our team as a Customer Success Manager. As a key member of our organization, you will be responsible for delivering exceptional customer experiences that drive loyalty and retention.Key Responsibilities:Develop and execute customized onboarding...
-
Customer Experience Champion
Há 7 dias
Campinas, São Paulo, Brasil beBeeCommunication Tempo inteiro R$40.000 - R$55.000Job Description:Delivering exceptional customer experiences is at the heart of our organization. As a Customer Care Specialist, you will play a pivotal role in shaping this vision.Key responsibilities include acting as the primary point of contact for Pharma division customers, ensuring timely receipt and processing of purchase orders, and fostering strong...
-
Analista de Customer Experience
Há 3 dias
Campinas, São Paulo, Brasil Grupo Escalada Tempo inteiroEstamos à procura de uma Analista de Customer Experience para atuar no atendimento e suporte dos nossos clientes de consultoria online (infoproduto).**Responsabilidades**:- Cuidar de toda a jornada do cliente durante o período de Consultoria;- Resolução de problemas e mitigação de riscos na experiência;- Gestão e organização das informações dos...
-
Lead Customer Experience Specialist
Há 5 dias
Campinas, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$90.000 - R$110.000Job Title:Customer Service Manager">">Job Description:">The Customer Service Manager plays a key role in delivering exceptional customer experiences.This individual will serve as the point of contact for managing complex customer problems and coordinating with cross-functional teams.">This role requires strong communication, problem-solving, and leadership...
-
Analista de Customer Experience
18 minutos atrás
Campinas, São Paulo, Brasil Grupo Escalada Tempo inteiro R$1.518 - R$30.000 por anoEstamos à procura de uma Analista de Customer Experience para atuar no atendimento e suporte dos nossos clientes de consultoria online (infoproduto).Responsabilidades:Cuidar de toda a jornada do cliente durante o período de Consultoria;Resolução de problemas e mitigação de riscos na experiência;Gestão e organização das informações dos...
-
Senior Customer Service Expert
Há 22 horas
Campinas, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$35.000 - R$55.000We are seeking a Senior Customer Service Expert to join our team. This role is perfect for someone who is passionate about delivering exceptional customer experiences and building strong relationships with clients.Job DescriptionThe Senior Customer Service Expert will be responsible for providing top-notch customer service to our clients, responding to their...
-
Campinas, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$45.000 - R$85.000Customer Service ChampionAre you a customer-focused professional seeking a challenging role in the energy sector?In this dynamic position, you will be responsible for delivering exceptional customer experiences and support to our valued clients. This includes effectively managing key accounts and regions, collaborating with internal teams to resolve issues,...
