Bilingual Operations Coordinator

1 semana atrás


São Paulo, São Paulo, Brasil Teleperformance Brasil Tempo inteiro
Teleperformance Brasil: A Dynamic Career Opportunity

Career Opportunity at Teleperformance Brasil

Are you a visionary leader looking for a dynamic and collaborative environment? Teleperformance Brasil is seeking a talented Operations Coordinator to join our team in Lapa/SP.

Requirements:
  • Proven experience as an Operations Coordinator with solid knowledge in team management and operational processes.
  • Desirable experience with Social Media for a complete approach to operations.
  • Mastery of Call Center Operational Indicators, with ability to analyze and optimize results.
  • Intermediate/advanced knowledge of the Office Package is desirable.
  • Availability to work in person in Lapa/SP.
  • Advanced or fluent English.
Responsibilities:
  • Lead operational teams to ensure the efficiency and quality of services provided.
  • Develop and implement strategies to optimize processes and achieve goals.
  • Monitor and analyze performance indicators, identifying areas for improvement and growth opportunities.
  • Collaborate with other areas to ensure integration and alignment of operations.
  • Keep up to date with best management practices and market trends.

If you are a results-oriented leader and are ready to be part of an industry-leading company, send your resume to us and join Teleperformance Brasil on this exciting journey of growth and success.



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