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ServiceNow Configuration Specialist

2 meses atrás


São Paulo, São Paulo, Brasil Wipro Tempo inteiro
Job Description

Wipro Limited is a leading technology services and consulting company focused on delivering innovative solutions that address clients' most complex digital transformation needs.

We leverage our comprehensive portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

A company recognized globally for its strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Key Responsibilities
  • Manage and maintain data accuracy in ServiceNow.
  • Configure and administer the CMDB application in ServiceNow.
  • Update and manage data in ServiceNow systems.
  • Configure reports and dashboards for the CMDB and create schedule jobs to report on data completeness and correctness.
Requirements
  • Hands-on experience with ITOM, CMDB data schema, and mapping, as well as ITAM ServiceNow.
  • 4 years of experience in technical solution design on ITOM, integrations, and end-to-end implementations of CMDB data.
  • Experience with flow designer to configure automation use cases using integration hub spokes.
  • Experience with enabling and configuring Service Graph and other methods to integrate.
  • Experience with scripted API creation.
About Wipro

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.