Technical Account Leadership Role
Há 2 dias
You will be part of an elite team responsible for delivering exceptional digital experiences to our largest customers.
- Direct management of a team of Technical Account Managers, ensuring high performance, morale, and culture.
- Motivate your team to deliver outstanding customer experiences and value propositions.
- Evaluate measurement criteria to determine trends in organizational performance, including customer happiness, operating efficiency, solution adoption, and customer retention.
As the leader of this team, you will drive customer success through strategic account management.
This position requires leadership, customer relations, performance management, process management, data analysis, problem solving, effective communication, critical thinking, business insight, and technical curiosity.
Ability to explain complex concepts simply is also required. You should have excellent problem-solving skills and be able to navigate complicated situations in a professional manner.
The ideal candidate should have minimum 3-5 years of people management experience in a fast-paced, enterprise-level environment.
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