Technical Service Representative
2 semanas atrás
Job Summary:
We are seeking a highly skilled Service Desk Operations Specialist to join our team at ASSA ABLOY. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Incident Management: Coordinate the incident management process, tracking and escalating incidents as necessary to ensure timely resolution.
- Customer Support: Provide telephone and email support to customers, responding to their inquiries and resolving issues in a professional and courteous manner.
- Problem Management: Identify and resolve recurring problems, working with internal teams and external partners to implement solutions.
- Knowledge Management: Maintain accurate and up-to-date knowledge bases, ensuring that all relevant information is readily available to support teams.
- Service Improvement: Collaborate with internal teams to identify opportunities for service improvement, implementing changes to enhance the overall customer experience.
Requirements:
- Technical Skills: Proficient in IT service management tools, Microsoft Office Suite, and other relevant software applications.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with customers and internal teams.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to analyze complex issues and implement effective solutions.
- Customer Service Skills: Excellent customer service skills, with a focus on providing exceptional support and resolving issues in a timely manner.
Preferred Qualifications:
- ITIL Foundation Certification: Possession of ITIL foundation certification or equivalent experience.
- International Experience: Experience working with international customers and teams, with a strong understanding of diverse cultures and business practices.
About ASSA ABLOY:
ASSA ABLOY is a global leader in access solutions, empowering people to create a verified, trusted identity that can get them where they need to go. We value diversity, inclusion, and collaboration, and we are committed to providing a supportive and inclusive work environment for our employees.
-
Technical Sales Representative
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil HAIMER Tempo inteiroAbout the Role:We are seeking a highly skilled Technical Sales Representative to join our team at HAIMER. As a Technical Sales Representative, you will be responsible for selling our complex, advice-intensive products and services to qualified high-end clients in the Paraná Region, Santa Catarina, and Rio de Janeiro.Key Responsibilities:Answer technical...
-
Technical Sales Representative
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil HAIMER Tempo inteiroAbout the Role:We are seeking a highly skilled Technical Sales Representative to join our team at HAIMER. As a Technical Sales Representative, you will be responsible for selling our complex, advice-intensive products and services to qualified high-end clients in the Paraná Region, Santa Catarina, and Rio de Janeiro.Key Responsibilities:Sell and advise on...
-
Technical Services Specialist
1 semana atrás
Caracol, Piauí, Brazil Avery Dennison Tempo inteiroJob SummaryAvery Dennison is seeking a skilled Technical Services Representative to provide technical interface between customers and company engineering, manufacturing, and program management representatives. This role involves providing on-site field technical support, including end-user problem solving, systems integration, and customer training.Key...
-
Technical Services Expert
1 semana atrás
Região Geográfica Intermediária de Cascavel, Paraná, Brazil Iqtalent Tempo inteiroAbout the RoleWe are seeking a highly skilled Technical Services Expert to join our team at Iqtalent. As a Technical Services Expert - Decorative Solutions, you will be responsible for providing expert technical advice and support to our clients in the decorative coatings industry.Key ResponsibilitiesAct as a concept/service specialist by interacting with...
-
Technical Service Representative
3 meses atrás
Rio De Janeiro, Brasil ChampionX Tempo inteiroChampionX is seeking for a Technical Service Representative to work in an offshore rotation. If you are a passionate professional If you are a qualified professional with a proven track record of success working with oilfield chemicals products, we invite you to apply. This is your opportunity to join a growing company offering a competitive salary and...
-
Senior Technical Editor
3 semanas atrás
Região Geográfica Intermediária de Presidente Prudente, Brasil ProSidian Consulting, LLC Tempo inteiroCompany OverviewProSidian Consulting, LLC is a distinguished Management and Operations Consulting Services Firm dedicated to delivering value to clients through customized solutions rooted in industry-leading practices. Our services encompass a wide array of Enterprise Service Solutions, including Risk Management, Compliance, Business Process Optimization,...
-
Sales Representative
1 semana atrás
Região Geográfica Intermediária de Sorocaba, Brasil The Bridger Group Tempo inteiroAbout The Bridger GroupWe have partnered with a leading manufacturer and supplier of fluid-applied roof restoration solutions, and they are in need of a Field Sales Representative who has a strong pull-through sales background calling on contractors. They are offering a strong base salary with a lucrative commission structure of 2.5% of gross sales.Key...
-
Service Desk Operations Specialist
2 semanas atrás
Região Geográfica Intermediária de Patos, Paraíba, Brazil ASSA ABLOY Tempo inteiroJob Summary:We are seeking a highly skilled Service Desk Operations Specialist to join our team at ASSA ABLOY. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Incident Management: Coordinate the incident management process, tracking and...
-
Sales Representative
1 semana atrás
Região Geográfica Intermediária de Cruzeiro do Sul, Brasil Reckitt Benckiser LLC Tempo inteiroAbout the RoleWe are seeking a highly motivated and results-driven Sales Representative to join our team at Reckitt Benckiser LLC. As a Sales Representative, you will play a critical role in delivering our company's purpose by building strong relationships with our customers and driving sales growth across various channels.Your ResponsibilitiesTransfer...
-
Customer Service Representative
2 semanas atrás
Região Geográfica Intermediária de São Luís, Maranhão, Brazil The Convenience Shop Tempo inteiroJob Summary: We are seeking a highly organized and customer-focused individual to join our team as a Receptionist at The Convenience Shop. As the first point of contact for our clients, you will be responsible for providing exceptional service and support to our guests.Key Responsibilities:Greet and Assist Clients: Welcome clients and visitors in a polite...
-
Sales Representative for Dairy Industry
2 semanas atrás
Região Geográfica Intermediária de Uberlândia, Brasil Quarte Recursos Humanos Tempo inteiroJob DescriptionQuatre Recursos Humanos is seeking an experienced Sales professional to join our team as a Technical Sales Specialist for the Dairy industry in Minas Gerais State.About the CompanyOur client is a Danish-owned company with over 50 years of experience in serving the Food Industry worldwide with quality analytical instrumentation. They operate in...
-
Technical Sales Customer Representative
3 meses atrás
Rio De Janeiro, Brasil Baker Hughes Tempo inteiro**Do you enjoy technical challenges?**: **Do you like working in collaborative teams and solving technical problems?**: **Be part of a successful team** **Partner with the best** **As a Sales Customer Representative** **you will be responsible for provide planning, implementation and follow-up services to our customers. You will partner with our global...
-
IT Support Analyst
2 semanas atrás
Região Geográfica Intermediária de Patos, Paraíba, Brazil ASSA ABLOY Tempo inteiroJob Summary:We are seeking a highly skilled Service Desk Operations Specialist to join our team at ASSA ABLOY. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Incident Management: Coordinate the incident management process, tracking and...
-
Dairy Industry Sales Professional
Há 3 dias
Região Geográfica Intermediária de Uberlândia, Brasil Quarte Recursos Humanos Tempo inteiroJob Title: Technical Sales RepresentativeWe are seeking an experienced Sales person for a new position in the Dairy industry in Minas Gerais State.About the CompanyOur client is a Danish owned company with over 50 years of experience in serving the Food Industry worldwide with quality analytical instrumentation. Operations in Brazil supply dedicated...
-
Dairy Industry Sales Professional
Há 22 horas
Região Geográfica Intermediária de Uberlândia, Brasil Quarte Recursos Humanos Tempo inteiroJob Title: Technical Sales RepresentativeWe are seeking an experienced Sales person for a new position in the Dairy industry in Minas Gerais State.About the CompanyOur client is a Danish owned company with over 50 years of experience in serving the Food Industry worldwide with quality analytical instrumentation. Operations in Brazil supply dedicated...
-
Technical Operations Manager
Há 4 dias
Rio de Janeiro, Rio de Janeiro, Brasil Maersk Supply Service Tempo inteiroJob DescriptionMaersk Supply Service is seeking a highly skilled and experienced Technical Manager to join our team. As a Technical Manager, you will play a critical role in ensuring the safe and efficient operation of our offshore vessels.Key Responsibilities:Leadership and Safety: Promote a culture of safety and visibility on board and in the office,...
-
Technical Operations Manager
Há 5 horas
Rio de Janeiro, Rio de Janeiro, Brasil Maersk Supply Service Tempo inteiroMaersk Supply Service is seeking a highly skilled Technical Manager to join our team. As a key member of our organization, you will be responsible for promoting safety and compliance on board and in the office. Your duties will include driving identification of deficiency root causes and implementing preventative actions for continual improvement,...
-
Customer Service Representative
Há 3 dias
Rio de Janeiro, Rio de Janeiro, Brasil Blaze Tempo inteiro{"title": "Customer Service Representative", "content": "Customer Service RepresentativeWe are Blaze, a leading online casino in LATAM, and we're looking for a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for providing exceptional customer service to our players through live chat and...
-
Marine Surveyor
2 semanas atrás
Região Geográfica Intermediária de Patos, Paraíba, Brazil RINA Tempo inteiroAbout the RoleRINA is seeking a highly skilled Marine Surveyor to join its team in the Marine South-West Europe Region Division.Key ResponsibilitiesAct as a professional specialist for the organization in the application of related rules, regulations, requirements, concepts, principles, and processes.Prepare technically accurate and timely reports of...
-
Ship Inspection Specialist
2 semanas atrás
Região Geográfica Intermediária de Patos, Paraíba, Brazil RINA Tempo inteiroAbout the RoleRINA is seeking a highly skilled Marine Surveyor to join its team in the Marine South-West Europe Region Division. As a surveyor in a classification society, you will play a crucial role in ensuring the safety, compliance, and quality of ships and marine structures.Key ResponsibilitiesAct as a professional specialist for the organization in the...