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IT Support Specialist
2 meses atrás
Job Summary:
Hemmersbach GmbH & Co. KG is seeking a skilled IT Support Specialist to provide technical assistance to our clients at their location. As a key member of our team, you will be responsible for troubleshooting and resolving hardware and software issues, as well as configuring and maintaining our clients' IT infrastructure.
Key Responsibilities:
- Provide technical support onsite to our clients at their location
- Diagnose, troubleshoot, and resolve hardware and software issues for desktops, laptops, and other peripherals
- Install, configure, and maintain hardware and software systems
- Participate in project rollouts and deployments
- Maintain accurate records of repairs, inventory, and equipment
- Communicate effectively with clients, team members, and management
Requirements:
- 2+ years of experience as a Desktop Technician
- Technical certifications such as A+ or Network+ are preferred
- Familiarity with Windows OS, Mac OS, and various software applications
- Knowledge of TCP/IP and networking protocols
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Flexibility to work outside of normal business hours, as needed