Senior Account Manager
Há 4 dias
We are seeking a highly skilled Account Manager to join our Vendor Success Program (VSP) Team at Amazon Servicos de Varejo do Brasil Ltda. This role will play a critical part in developing close management with key distributors in the Books category, driving cost negotiation, results monitoring, process improvement, and ensuring operational performance.
Key Responsibilities- Develop strategic mid-sized vendors with close management to accelerate their long-term growth in Retail, ensuring selection growth and availability for Amazon customers in a sustainable and scalable way.
- Manage vendors from a specific Product Family, responsible for their business P&L.
- Create, develop, and execute a growth acceleration plan customized for each vendor.
- Responsible for the main operational and financial results of the vendor, developing plans that drive revenue and performance improvement margin.
- Align with key stakeholders the business strategy.
- Analyze and track key KPIs to ensure vendors' performance.
- Suggest process improvements and assist internal partners to drive them to completion.
- Connect with partner business teams, peers, and stakeholders to understand and align business opportunities.
- Educate vendors about Amazon tools, processes, and resources.
- Create and negotiate business agreements.
- Analyze, create, and manage vendors' deals and events performances.
- Identify opportunities to improve tools and systems for Retail.
- Identify opportunities to simplify or automate tasks, executing opportunities involving basic software applications (e.g., Excel).
- Experience analyzing data and best practices to assess performance drivers.
- Experience in client or vendor-facing roles with a focus on relationship management and negotiation skills.
- Strong written and oral communication.
- Advanced English proficiency.
- Experience in strategy, consultancy, financial analysis, category management, account management, product management, project management, buying, or marketing.
- Abilities in cost management and defining business strategy.
- Strong analytical abilities and analytical skills.
- Track record of taking ownership and getting it done in an environment where tactical and strategic activities are expected to be driven in parallel.
- Accomplished range of skills from high-level critical thinking to working with external partners.
- Experience in Account management or vendor management is a plus.
- Experience in relevant categories in e-commerce.
- Data proficient and use of Excel and systems.
We are open to hiring candidates to work out of one of the following locations: Sao Paulo, SP, BRA.
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