Senior Account Manager

Há 4 dias


Brás Amazon Servicos de Varejo do Brasil Ltda. Tempo inteiro
About the Role

We are seeking a highly skilled Account Manager to join our Vendor Success Program (VSP) Team at Amazon Servicos de Varejo do Brasil Ltda. This role will play a critical part in developing close management with key distributors in the Books category, driving cost negotiation, results monitoring, process improvement, and ensuring operational performance.

Key Responsibilities
  • Develop strategic mid-sized vendors with close management to accelerate their long-term growth in Retail, ensuring selection growth and availability for Amazon customers in a sustainable and scalable way.
  • Manage vendors from a specific Product Family, responsible for their business P&L.
  • Create, develop, and execute a growth acceleration plan customized for each vendor.
  • Responsible for the main operational and financial results of the vendor, developing plans that drive revenue and performance improvement margin.
  • Align with key stakeholders the business strategy.
  • Analyze and track key KPIs to ensure vendors' performance.
  • Suggest process improvements and assist internal partners to drive them to completion.
A Day in the Life
  • Connect with partner business teams, peers, and stakeholders to understand and align business opportunities.
  • Educate vendors about Amazon tools, processes, and resources.
  • Create and negotiate business agreements.
  • Analyze, create, and manage vendors' deals and events performances.
  • Identify opportunities to improve tools and systems for Retail.
  • Identify opportunities to simplify or automate tasks, executing opportunities involving basic software applications (e.g., Excel).
Requirements
  • Experience analyzing data and best practices to assess performance drivers.
  • Experience in client or vendor-facing roles with a focus on relationship management and negotiation skills.
  • Strong written and oral communication.
  • Advanced English proficiency.
  • Experience in strategy, consultancy, financial analysis, category management, account management, product management, project management, buying, or marketing.
  • Abilities in cost management and defining business strategy.
  • Strong analytical abilities and analytical skills.
  • Track record of taking ownership and getting it done in an environment where tactical and strategic activities are expected to be driven in parallel.
Preferred Qualifications
  • Accomplished range of skills from high-level critical thinking to working with external partners.
  • Experience in Account management or vendor management is a plus.
  • Experience in relevant categories in e-commerce.
  • Data proficient and use of Excel and systems.

We are open to hiring candidates to work out of one of the following locations: Sao Paulo, SP, BRA.


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