Dedicated Support Agent for Global Players

2 semanas atrás


São Paulo, São Paulo, Brasil Outscal Technologies Tempo inteiro
Job Description:

At Outscal Technologies, we're seeking a talented Dedicated Support Agent to join our team. As a key member of our support staff, you'll play a vital role in delivering exceptional customer experiences for our global players.

**About the Role:**

As a Dedicated Support Agent, you'll be responsible for providing timely and professional assistance to our customers via chat. Your primary goal will be to resolve issues efficiently, ensure customer satisfaction, and maintain a positive reputation for our brand.

Key Responsibilities:
  • Respond to customer inquiries and requests in a timely and professional manner.
  • Resolve customer issues and complaints, offering solutions and following up to ensure satisfaction.
  • Communicate effectively with internal teams as needed.

**Requirements:**

To excel in this role, you'll need excellent communication skills in English and Portuguese, as well as prior experience in a customer service position. You should also be able to work efficiently in a fast-paced environment and possess strong problem-solving and customer service skills.

**Benefits and Perks:**

As a valued member of our team, you can expect a competitive salary of $45,000 per year, along with opportunities for growth and development. We're committed to creating a positive and inclusive work environment that supports your success.

**What We Offer:**

* Competitive salary: $45,000 per year
* Opportunities for growth and development
* Positive and inclusive work environment
  • Multilingual Support Agent

    4 semanas atrás


    São Paulo, São Paulo, Brasil Teleperf. Tempo inteiro

    About the Role:​​We are seeking a highly skilled and dedicated individual to join our team as a Multilingual Support Agent. As a key member of our team, you will be responsible for providing top-notch customer service to our clients while ensuring that their needs are met and exceeded.Responsibilities:​​- Provide accurate and timely interpretation...


  • São Paulo, São Paulo, Brasil Tdcx Tempo inteiro

    **Unlock Your Potential**Are you a customer-centric individual passionate about delivering exceptional brand experiences? Do you have a knack for understanding player engagement and its impact on brand loyalty?As a Gaming Customer Support Agent at TDCX, you will have the opportunity to work with the world's most loved brands, collaborating with a diverse...


  • São Paulo, São Paulo, Brasil Uber Tempo inteiro

    About the RoleThe Vendor Management team is responsible for overseeing the daily operational delivery in our Business Process Outsourcing (BPO) network, under the Global Support Operations organization. Our BPOs are Contact Centers with hundreds of experienced agents dedicated to providing world-class support to Uber's consumers, earners, and merchants.We're...


  • São Paulo, São Paulo, Brasil Time De Recrutamento Tempo inteiro

    Job Title: Global Enterprise Windows Support SpecialistAt Time De Recrutamento, we're seeking an experienced Global Enterprise Windows Support Specialist to join our team. As a key member of our support organization, you will be responsible for providing exceptional technical support to our clients worldwide.Responsibilities:• Provide expert-level...

  • Customer Support Associate

    2 semanas atrás


    São Paulo, São Paulo, Brasil Mentice Tempo inteiro

    Customer Support SpecialistWe're seeking a dedicated professional to provide high-quality support to our customers in the healthcare sector. As a key player in our organization, you'll contribute to our mission of improving clinical workflow and procedural efficiency.About Mentice:Mentice is a global company working towards improving clinical workflow and...

  • Customer Support Associate

    4 semanas atrás


    São Paulo, São Paulo, Brasil Wise Tempo inteiro

    Job RoleAt Wise, we're on a mission to make money without borders accessible to everyone. As a Customer Support Associate, you'll play a crucial role in helping our customers achieve this goal.Key ResponsibilitiesProvide exceptional customer support via phone, email, and chat channels to Portuguese and English speaking customers worldwide.Understand and...

  • Customer Support Specialist

    4 semanas atrás


    São Paulo, São Paulo, Brasil SkillOnNet Tempo inteiro

    We are SkillOnNet, a leading provider of igaming entertainment. Our goal is to deliver a trustworthy and entertaining experience to our customers. We have over 30 well-known brands, including PlayOJO, DruckGluck, BacanaPlay, Genting, and more. We are committed to long-term development and sustainability, and we aim to revolutionize the gambling industry for...

  • Dedicated Learner

    4 semanas atrás


    São Paulo, São Paulo, Brasil Hotel Bella Paulista Tempo inteiro

    Job OverviewWe are seeking a highly motivated and organized individual to fill our Technical Support role. Key ResponsibilitiesProviding technical assistance to customers via phone, email, or in-personCollaborating with cross-functional teams to resolve complex technical issuesAnalyzing and troubleshooting technical problems to identify root causesDeveloping...


  • São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    Job Description:We are seeking a highly skilled Software Support Professional to join our team. As an Application Support Analyst Sr, you will play a critical role in ensuring the smooth operation of our systems and services.Key Responsibilities:Collaborate with cross-functional teams to resolve complex technical issues;Conduct root cause analysis and...


  • São Paulo, São Paulo, Brasil Wise Tempo inteiro

    Job SummaryWe are seeking a highly skilled Customer Support Associate to join our team at Wise. As a Customer Support Associate, you will be responsible for providing world-class customer support to our Portuguese and English speaking customers via email, chat, and phone channels.Key ResponsibilitiesProvide exceptional customer support via multiple channels,...


  • São Paulo, São Paulo, Brasil Cognizant Tempo inteiro

    Company OverviewCognizant is a leading IT services provider, dedicated to delivering innovative solutions to clients worldwide.SalaryThe estimated salary for this position is around $80,000 per annum, commensurate with experience and location.Job DescriptionAs an IT Support Analyst at Cognizant, you will be part of a team that provides technical support to...


  • São Paulo, São Paulo, Brasil The Leading Hotels of the World Tempo inteiro

    At The Leading Hotels of the World, we are seeking a highly skilled Global Sales Enablement Analyst to join our team.Salary: $80,000 - $110,000 per annumJob DescriptionWe are looking for an energetic and motivated individual with demonstrated experience in reporting and analytics and project management. As a Global Sales Enablement Analyst, you will report...

  • Customer Support Associate

    2 semanas atrás


    São Paulo, São Paulo, Brasil Wise Tempo inteiro

    About WiseWe are a global technology company that is changing the way people move and manage money worldwide.Our mission is to make money without borders a reality, without judgment or prejudice. We believe teams are strongest when they are diverse, equitable, and inclusive.Salary InformationThe salary for this role is estimated to be around 6,095 BRL per...


  • São Paulo, São Paulo, Brasil buscojobs Brasil Tempo inteiro

    At buscojobs Brasil, we're a global non-profit organization based in Switzerland, employing over 300 individuals across various continents. Our team is dedicated to harnessing the power of supply chains to drive prosperity for communities and ecosystems.About UsWe are driven by our mission to address environmental and social issues through impactful...


  • São Paulo, São Paulo, Brasil Caterpillar Tempo inteiro

    Caterpillar Inc. is a world-leading manufacturer of heavy machinery and equipment, with a strong commitment to innovation and sustainability.We are seeking a skilled Product Support Specialist to join our global team. This role will be responsible for providing technical support and assistance to our customers and dealers in South America, focusing on the...


  • São Paulo, São Paulo, Brasil Pacifica Continental Tempo inteiro

    Customer Support Agent Role at Pacifica ContinentalThe successful candidate will be responsible for providing exceptional customer service to our clients in the sports gaming industry. Key responsibilities include responding to customer inquiries, resolving issues, and updating internal databases.Requirements and QualificationsFluency in Portuguese and...


  • São Paulo, São Paulo, Brasil Siemens Energy Tempo inteiro

    About Your Daily ActivitiesSiemens Energy Brazil is looking for a professional to join our Technical User Support team. As part of this role, you will ensure the efficient and effective usage of IT services to guarantee user satisfaction and productivity. You will also be responsible for addressing local infrastructure topics and supporting the rollout of IT...


  • São Paulo, São Paulo, Brasil Lenovo Tempo inteiro

    Job DescriptionThe Lenovo Infrastructure Solutions Group (ISG) is seeking a skilled Technical Support Engineer to join its team. As a critical member of the ISG Services Delivery team, you will be responsible for resolving complex customer incidents and providing exceptional customer support.Key Responsibilities:Serve as the primary point of contact for ISG...

  • Application Support Expert

    2 semanas atrás


    São Paulo, São Paulo, Brasil OMP Tempo inteiro

    Expert in Application SupportWe are looking for a highly skilled Application Support Expert to join our Customer Services team. As an expert in application support, you will be responsible for ensuring the smooth operation of our applications and providing top-notch support to our customers.About OMPOMP is a growing global company with a strong presence in...


  • São Paulo, São Paulo, Brasil Cyber Crime Tempo inteiro

    Descrição do CargoResponsável pelo planejamento, execução, relatórios e qualidade de projetos globais de auditoria interna. É um especialista no assunto e agente de melhoria contínua da metodologia de planejamento e execução, formato de relatório e redação da Bunge Global Internal Audit.O trabalho envolve suportar o plano de auditoria global...