Gaming Customer Support Agent
4 semanas atrás
**Unlock Your Potential**
Are you a customer-centric individual passionate about delivering exceptional brand experiences? Do you have a knack for understanding player engagement and its impact on brand loyalty?
As a Gaming Customer Support Agent at TDCX, you will have the opportunity to work with the world's most loved brands, collaborating with a diverse team of professionals who share your passion for creating memorable experiences.
**Why TDCX?**
- We offer attractive remuneration, comprehensive benefits, and opportunities for growth and development
- Our state-of-the-art workspaces are designed to inspire creativity and collaboration
- We prioritize employee well-being, providing comprehensive private health insurance and a range of wellness programs
**Your Mission**
- Provide exceptional player experiences through timely and efficient communication
- Engage players in high-quality, empathetic discussions to resolve issues and build loyalty
- Utilize proprietary and external tools to identify and resolve player inquiries
**Requirements**
- Diploma, Bachelor's Degree, or Master's Degree in any field
- 2 years of work experience in the related field (ideally)
- Strong communication skills in English and the language of the supporting market
- Ability to work effectively in a fast-paced environment and prioritize tasks efficiently
Benefits
- Assistência médica
- Assistência odontológica
- Seguro de vida
- Vale-alimentação
- Vale-transporte
Work Schedule
Dias úteis e feriados
- Dias úteis e finais de semana
Additional Payment Types
13o salário
- Adicional noturno
- Hora extra
Selection Questions
Você possui alguma deficiência? Se sim, qual tipo?
- Se possuir alguma deficiência, possui laudo?
- Nos informe se há necessidade de acessibilidade, para assim conduzirmos um processo inclusivo.
- Possui inglês avançado ou fluente?
- Qual o seu salário atual ou seu último salário (BRL)?
- Qual sua pretensão salarial (BRL)?
- Tem disponibilidade para trabalhar aos fins de semana e feriados em modelo 100% presencial na Avenida Paulista - São Paulo?
- Qual seu nome de invocador/ID Riot? A empresa contratante é a TDCX, para prestar serviço para a Riot. Solicitamos essa informação para checar o histórico de comportamento da conta.
Language
Inglês (obrigatório)
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