Revenue and Reservations Manager

Há 2 dias

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Revenue and Reservations Manager Job Description

Accor Hotels is seeking a highly skilled Revenue and Reservations Manager to join our team. As a key member of our revenue management team, you will be responsible for analyzing market trends, competitor pricing, and historical data to forecast demand and set pricing strategies.

Key Responsibilities:
  • Support the Director of Revenue Management in analyzing market trends and competitor pricing to inform pricing strategies.
  • Utilize revenue management tools and systems to optimize room rates and inventory allocation.
  • Prepare revenue reports and performance analysis for management review.
  • Identify opportunities for revenue enhancement and cost-saving initiatives.
  • Participate in revenue meetings and contribute to discussions on pricing, distribution channels, and market positioning.
  • Support in evaluating group business to ensure maximization of revenues for both guest rooms and food & beverage.
  • Monitor booking pace for all market segments and provide recommendations on strategies to maximize revenues.
  • Retrieve and prepare daily Revenue Management reports.
  • Collaborate with Sales and the Director of Revenue Management to develop and execute pricing strategies and rate parameters for all revenue streams.
  • Review inventory daily, weekly, and monthly to ensure appropriate oversell strategies are in place to maximize revenues and balance where needed.
  • Ensure daily communication between Reservations and Front Office regarding inventory, short-term sell strategies, group/convention arrivals, and sell-out strategies.
  • Responsible for maintaining current content and parity across all channels in conjunction with the Director, Revenue Management.
  • Play an active role in the Strategic Planning, Marketing Plan, Budgeting, and Forecast process.
  • Stay current with industry trends and how they may impact demand.
  • Direct report for Reservation Supervisor, including day-to-day Sales training, management of action plans, annual Goals and Development assessments, monthly and quarterly action step development, and communication efforts.
  • Liaise regularly with the Reservations Supervisor to ensure that contracted group blocks are open for sale via various booking channels, groups are being picked up, and potential attrition charges are communicated.
  • Verify accuracy of Group blocks vs contract and manage availability to ensure maximum hotel RevPAR over contracted dates.
  • Maximize revenues by ensuring all Reservation, Front Desk, and Fairmont Gold Agents are knowledgeable in room product and hotel services.
  • Recommend and monitor incentives for central reservations.
  • Monitor pricing and availability across online booking channels to ensure rate parity, including prompt resolution of conflicts.
  • Attend pre-convention meetings and revenue management meetings as required.
  • Other duties as assigned by the Director of Revenue Management.
Qualifications:
  • Hotel Management or four-year degree from an accredited college or university; business or hospitality degree strongly preferred.
  • Knowledge of Opera Cloud, IdeaS Revenue Management Software, and GDS's an asset.
  • Proficiency in Microsoft Office Suite, especially Microsoft Excel required.
  • Strategic thinking with a proven ability to mobilize theory into action.
  • Previous leadership experience in a similar role preferred.
  • Minimum two years of Revenue Management, Reservations, and/or Front Office related experience.
  • Excellent communication and organizational skills.
  • Highly organized with the ability to manage multiple projects under time constraint.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent.

  • Revenue and Reservations Director

    1 dia atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Revenue and Reservations ManagerAt Accor Hotels, we're committed to delivering exceptional guest experiences and driving business growth. As a Revenue and Reservations Manager, you'll play a critical role in achieving this goal.Key Responsibilities:Support the Director of Revenue Management in analyzing market trends, competitor pricing, and historical data...

  • Revenue Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Revenue Manager Job DescriptionAt Accor Hotels, we're looking for a skilled Revenue Manager to join our team at the Pullman Cap Town hotel. As a key member of our revenue team, you'll play a crucial role in driving revenue growth and maximizing room sales.Key Responsibilities:Maximize Revenue Incomes: Focus on individual, group, and conference business to...

  • Revenue Manager

    2 semanas atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Revenue Manager Job DescriptionWe are a global hospitality leader, and we're looking for a talented Revenue Manager to join our team at the Pullman Cap Town hotel. As a Revenue Manager, you will play a crucial role in achieving our revenue goals and driving business growth.Key Responsibilities:Maximize Revenue: Develop and implement strategies to maximize...

  • Revenue Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Revenue Manager Job DescriptionWe are a global hospitality leader, and we're looking for a talented Revenue Manager to join our team at the Pullman Cap Town hotel. As a Revenue Manager, you will play a crucial role in achieving our revenue goals and driving business growth.Key Responsibilities:Maximize Revenue Incomes: Develop and implement strategies to...

  • Revenue Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Revenue Manager Job DescriptionAccor Hotels is seeking a skilled Revenue Manager to join our team at the Pullman Cap Town hotel. As a key member of our revenue team, you will be responsible for driving revenue growth and maximizing room sales.Key Responsibilities:Develop and implement revenue strategies to achieve budget RevPAR targets.Maximize revenue...

  • Revenue Management Assistant

    Há 5 horas

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Assistant Revenue ManagerAt Accor Hotels, we are seeking a highly skilled and experienced Assistant Revenue Manager to join our team. As a key member of our revenue management department, you will play a crucial role in driving revenue growth and maximizing profitability.Key Responsibilities:Support the Reservations Manager in leading and managing...

  • Cluster Revenue Manager

    Há 23 horas

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Cluster Revenue ManagerJob Summary:We are seeking a highly skilled Cluster Revenue Manager to join our team at Accor Hotels. As a key member of our revenue management team, you will be responsible for driving revenue growth and maximizing room revenues through effective demand management, forecasting, and inventory optimization.Key...

  • Revenue Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    {"Job Title": "Revenue Manager - Pullman Cap Town", "Job Description": "Key ResponsibilitiesAs a Revenue Manager at Accor Hotels, you will be responsible for achieving optimal revenue growth through effective room and conference sales strategies. Your key responsibilities will include:Maximizing revenue income from individual, group, and conference...

  • Reservations Coordinator

    1 dia atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations CoordinatorAustin's largest luxury property, Fairmont Austin, is seeking a skilled Reservations Coordinator to join our team. As a key member of our reservations team, you will be responsible for consistently delivering exceptional service to our guests while ensuring seamless room reservations and check-in processes.Key...

  • Reservations Coordinator

    Há 2 dias

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations CoordinatorWe are seeking a highly skilled and organized Reservations Coordinator to join our team at Fairmont Austin. As a key member of our reservations team, you will be responsible for ensuring seamless guest experiences through efficient and effective reservation management.Key Responsibilities:Consistently provide professional,...

  • Pricing and Revenue Growth Manager

    1 dia atrás

    São Paulo, São Paulo, Brasil Etex Group Tempo inteiro

    Pricing and Revenue Growth ManagerAt Etex Group, we are committed to inspiring new ways of living through sustainable construction. As a Pricing and Revenue Growth Manager, you will play a key role in driving our commercial excellence and market leadership.Key Responsibilities:Develop and implement a national pricing policy for Brazil, aligned with market...

  • Reservations Coordinator

    1 dia atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Reservations Executive Job DescriptionAbout the Role:We are seeking a highly skilled and experienced Reservations Executive to join our team at Raffles Udaipur. As a Reservations Executive, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key Responsibilities:Consistently...

  • General Manager

    1 semana atrás

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: General ManagerAccor Hotels is seeking a highly experienced and skilled General Manager to lead our hotel operations. As a key member of our team, you will be responsible for driving revenue growth, improving guest satisfaction, and maintaining a high level of operational excellence.Key Responsibilities:Develop and implement sales and marketing...

  • Reservations Coordinator

    Há 4 horas

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations ExecutiveAbout the Role:We are seeking a highly skilled and experienced Reservations Executive to join our team at Raffles Udaipur. As a key member of our reservations team, you will be responsible for providing exceptional guest service and ensuring that our guests have a memorable and enjoyable stay with us.Key...

  • Country Reservations Coordinator

    4 semanas atrás

    São Paulo, São Paulo, Brasil Selina Tempo inteiro

    About the RoleWe are seeking a highly skilled and organized Reservations Agent to join our team at Selina. As a key member of our reservations team, you will be responsible for processing and managing all reservation requests, ensuring a seamless experience for our guests.Key ResponsibilitiesProcess and manage all reservation requests, including responding...

  • Country Reservations Coordinator

    3 semanas atrás

    São Paulo, São Paulo, Brasil Selina Tempo inteiro

    About the RoleWe are seeking a highly skilled and organized Reservations Agent to join our team at Selina. As a key member of our reservations team, you will be responsible for processing and managing all reservation requests, ensuring a seamless experience for our guests.Key ResponsibilitiesProcess and manage all reservation requests, including responding...

  • Sales and Revenue Growth Manager

    Há 1 mês

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    We are seeking a highly motivated and experienced Sales and Revenue Growth Manager to support the sales team in achieving revenue targets and fostering long-term relationships with clients in the hospitality industry. In this role, you will assist in identifying and pursuing new business opportunities, as well as managing accounts and contracts to ensure...

  • Reservations Agent

    Há 2 dias

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations Agent AdminWe are seeking a highly organized and detail-oriented Reservations Agent Admin to join our team at Accor Hotels. As a key member of our front office team, you will be responsible for handling customer inquiries, coordinating reservations, and providing exceptional customer service.Key Responsibilities:Answer customer...

  • Country Reservations Coordinator

    Há 1 mês

    São Paulo, São Paulo, Brasil Selina Tempo inteiro

    About the RoleWe are seeking a highly skilled and detail-oriented Reservations Agent to join our team at Selina. As a key member of our reservations team, you will be responsible for processing and managing all reservation requests, ensuring a seamless experience for our guests.Key ResponsibilitiesProcess and manage all reservation requests, including...

  • Reservations Agent

    Há 24 horas

    São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro

    Job Title: Reservations Agent AdminAt Accor Hotels, we're committed to creating memorable moments for our guests. As a Reservations Agent Admin, you'll play a vital role in delivering exceptional customer service and ensuring seamless operations.Key Responsibilities:Perform general office duties, including answering phones and handling customer...