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Assistant Manager

2 meses atrás

São Paulo, São Paulo, Brasil Accor Hotels Tempo inteiro
Job Description

Job Title: Assistant Manager

Job Summary:

We are seeking an experienced Assistant Manager to join our team at Accor Hotels. The successful candidate will be responsible for overseeing the day-to-day operations of our facilities, ensuring that all aspects of the job are carried out to the highest standard.

Key Responsibilities:
  • Operations:
    • Assign specific duties to all employees under your supervision and instruct them in their work, including external contracted employees.
    • Prepare work schedules with computerized schedule planners and obtain advance approval of overtime and vacation on a weekly basis.
    • Submit weekly payroll and overtime reports to the Director of Culinary for approval.
    • Ensure personal cleanliness and proper deportment of all employees under your supervision.
    • Hold trainings and meetings with the Training Managers and Chemical Suppliers.
    • Prepare operating equipment provision budgets for glass, silver, and chinaware in coordination with breakage and theft itemized cases.
    • Bring to attention any non-usable products to the Director of Culinary, record them as breakage, and ensure that par levels of equipment are kept up to date.
    • Prepare and maintain all outlet par stocks with the Restaurant Managers and prepare coat breakage reports for section.
    • Prepare expense forecasts for cash payroll, detergent cleaning suppliers, energy costs, etc. during Annual Profit & Loss Budget.
    • Ensure proper sanitation standards are met through maintenance of local health and sanitation codes.
    • Maintain contracts with vendors and suppliers such as Garbage Disposal, Chemical Suppliers, Exterminator, Night Cleaning Contracts if applicable, and arrange special cleaning schedules when applicable.
    • Ensure that all Food & Beverage garbage is properly sorted and removed from all areas and transferred to the garbage room.
    • Coordinate maintenance of all back of the house equipment with the Director of Culinary and Chief Engineers and schedule weekly kitchen cleaning.
    • Coordinate with the Food & Beverage Manager and Banquet Manager on all equipment pertaining to festivals, promotions, and V.I.P. Banquet set up.
    • Submit a Monthly Report to the Executive Chef pertaining to the status of the Stewarding Department.
    • Ensure a healthy and safe working environment.
  • Team Management:
    • Assist Talent & Culture Department to interview, select, and recruit full-time & part-time Stewards.
    • Ensure that new hire induction and required trainings are completed within three months of employment.
    • Provide training to team members and casual labor on all aspects of Stewarding operations according to the requirements in the department's Standards.
    • Observe, coach, motivate, and counsel team members, perform staff appraisals/disciplinary actions if required.
    • Maintain department communication logbook and update notice board.
Qualifications:
  • Minimum 5 to 6 years of experience. At least 1 year of experience in the same job role.
  • Excellent verbal and written communication.
  • Strong operational & technical knowledge.
  • Strong team player and excellent in follow-ups.
Additional Information:

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.