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Specialista em Customer Experience
2 semanas atrás
Transforme suas habilidades em valor agregado para os nossos clientes
A IZI está em busca de uma pessoa comunicativa e proativa que tenha prazer em construir relações de longo prazo com os clientes
Funções:
- Conduzir o relacionamento com tomadores de decisão através de todos os canais eficientes;
- Cumprir processos adequadamente e fazer follow up no CRM;
- Desenvolver estratégias proativas baseadas nas necessidades de cada cliente;
- Interagir de forma data driven periodicamente com todos na sua carteira;
- Acompanhar chamados abertos, monitorando o andamento com equipe de Suporte até a resolução do problema;
- Realizar treinamentos on-line ou presenciais (disponibilidade para viagens) periodicamente de forma estratégica.
Nossas oportunidades são perfeitas para você se: